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IT Help Desk *Active DOD Clearance Required*

A

ACI Federal™

IT Help Desk *Active DOD Clearance Required*

Norfolk, VA
Full Time
Paid
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  • Responsibilities

    PAY RATE: $23.00 W/BENEFITS 

    RESPONSIBILITIES

    • Support the Enterprise Service Desk
    • Execute scripts
    • Answer calls
    • Troubleshoot/resolve/and or escalate technical issues
    • Open and close tickets
    • Correlate events and incidents for IT service management

    MINIMUM REQUIREMENTS

    • Pass technical phone screen
    • Active Secret Clearance
    • CompTIA A+, Network+, or Security+