Bilingual Clinical Counselor

ACI Federal™

Bilingual Clinical Counselor

Long Beach, CA
Full Time
  • Responsibilities


    The pay rate is $42.30/hr and the location is in Long Beach, CA.



    • Conducts and documents mental health assessments directly or via tele-psych software for children in care as well as provide ongoing individual and group counseling in accordance with contract policies and procedures.

    • In the event of time off requests, employee will ensure warm hand off for coverage of caseload assignments to maintain compliance with continuity of care.

    • Ensures all mental health assessments and screenings are completed according to contract policy and compliant with the highest ethical standard of quality client care.

    • Ensures quality care for all children and timely response to their needs, including crisis intervention. This includes writing appropriate risk assessments, responding to crisis in a timely manner, elevating appropriate incidents to the lead licensed clinical counselor, and provide referrals as needed.

    • Screens for human trafficking and child abuse and neglect concerns.

    • Writes appropriate documentation related to biopsychosocial assessments, progress notes, treatment plans, family sessions, and safety plans as required.

    • Is readily available to collaborate and respond to the lead clinical counselor, assigned case managers, lead case managers, management, and ORR via case review or other methods to ensure safe and timely release.

    • Attends all required meetings internal and external, including ORR representative requests.

    • Maintain the UAC case file in CHS electronic record management system and ORR UAC Portal in accordance with contract policies and procedures. Ensure client information and data entry required for statistical reports and shelter metrics is accurate and complete.

    • Reports significant incidents in accordance with contract policies and procedures; including, following up on all Significant Incident Reports (SIRs) with clear and concise documentation for addendums and initial reporting of incidents.

    • Support the needs of shelter operations to include organizing, assisting, preparing for meetings, filing, record keeping or communicating with other staff, answering the phone, data entry, orientation, travel coordination, and tours.

    • Helps coordinate on-site family meetings, conducts group sessions, promotes and maintains a positive peer group culture.

    • Ensures compliance with state and national mandated reporting requirements for child abuse/neglect.

    • Always provides direct supervision of children in care and maintains line-of-sight.

    • Assists with the development and implementation of policies and procedures consistent with those of the organization.

    • Maintains confidentiality of all children, shelter operations, documentation, files, and required record keeping assignments, in relation to the population served, customer, and/or employees, both on and off work (i.e. no social media postings).

    • Assists department heads to ensure operations in the department are implemented according to policy.

    • Assists in compiling information, handling and resolving client and customer complaints.

    • Must be able to perform Emergency Behavioral Intervention (EBI) and effectively monitor and execute the shelter's Behavior Management Plan for youth in care (as applicable per operating procedures, contract and/or cooperative agreements).

    • In the absence of a more specific rule requirement, demonstrates competency, prudent judgment, and self-control in the presence of children and when performing assigned responsibilities.

    • Performs miscellaneous job-related duties as assigned to ensure continuous operations.


    • Performs duties in a safe manner.

    • Follows all corporate safety policies.

    • Ensures the safety and security of all children and safe operating conditions within the area of responsibility.

    • Participates in and supports safety meetings, training, and goals.

    • Assists in the active implementation of company initiatives to ensure compliance with OSHA VPP, ISO, Joint Commission, AAAHC, HIPAA and other mandated regulations/standards including non-disclosure agreement.

    • Maintains a clean and orderly work area.

    • Flexible and willing to travel as needed.


    • Bilingual in Spanish and English (Speaking, Writing, and Reading)
    • Bachelor's degree in social work, psychology, sociology or other relevant behavioral science plus five years of clinical employment experience in this area
    • 1 year of clinical counseling experience with adolescents, evidence-based assessment, and clinical treatment.
    • Excellent presentation skills as well as oral and written communication skills required.
    • Clean criminal background check and drug screen.
    • Clean Child Abuse and Neglect (CA/N) or Child Protective Services check.
    • Must be able to multi-task, be detail-oriented, be organized and have excellent verbal communication skills.
    • Proficiency with computer, common office equipment, and highly proficient in Microsoft Excel™, Power Point™, Word™, and Outlook 360™.
    • Flexibility in scheduling is required due to potential shift changes based on operational needs.
    • Ability to remain calm and composed under stress.


    • Master's degree in social work (MSW), psychology, sociology or other relevant behavioral science in which clinical experience is a program requirement.
    • Active, valid, and unrestricted clinical license in any Clinical Counseling field or currently license eligible
    • 2 years of clinical experience with adolescents, evidence-based assessment, and clinical treatment.
    • 1 year of experience in a youth residential facility or childcare environment.
    • Proficiency with electronic data record keeping systems


    • Ability to ascend/descend stairs.
    • Ability to lift up to 50 lbs.
    • Able to withstand changing environmental conditions with weather (rain, lightning, extreme heat and winds).
    • Able to withstand and manipulate through construction areas, sports fields, etc.
    • Use of manual dexterity, tactile, visual, and audio acuity.
    • Must be able to supervise children indoors and outdoors throughout the entire duration of their shift period, which lasts 8 hours or more on a typical shift.
    • Must be able to stay awake/alert, sit, stand, walk, bend, or stoop for extended periods of time and/or the entire duration of the shift, as necessary.
    • Must be prepared and physically able to respond with the appropriate protocol in a variety of dynamic supervision situations with children of 13-17 years in age.
    • Must be physically able to run, jump, lunge, twist, push, pull, and assist evacuating or carrying an adolescent to safety.
    • Able to communicate verbally and listen for constant surveillance of children and staff activities.