DESIRED EXPERIENCE • Experience in LIMS application management, LIMS implementation experience and laboratory testing experience preferred • Experience with CLIA, ELAP, FDA, or CDC preferred • Proven knowledge in system testing, validation, problem resolution, and training • Background in laboratory computing environment including instrument and system interfaces and familiarity with laboratory procedures • Working knowledge of the regulatory environment • Strong written and verbal communication skills across different and diverse groups or individuals • Ability to establish and maintain effective working relationships with those contacted in the course of the workday • Ability to work under pressure and troubleshoot problems • Excellent analytical and problem-solving skills • Strong experience in application testing • Ability to explain technical details to non-technical staff • Solid understanding of business practices with fundamental understanding of project management methodology DESIRED TECHNICAL SKILLS • Strong knowledge of SQL • Strong knowledge of Crystal Reports • Sound knowledge of Microsoft Office Tools • Preferred languages: Jscript, .NET, VBScript, SSL, HL7, XML, Python • RDBMS: SQL Server, Oracle Education/Certifications • Bachelor's degree in Information Systems, Computer Science or related field plus two years of work experience in an IT Support Analyst position – OR – any equivalent combination of education, experience and/or training sufficient to demonstrate the required knowledge, skills and abilities