CSR Customer Service Representative
Job Description
We are seeking a CSR Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
NOW HIRING!!! – PEARLAND MUST LIVE WITHIN 25 MILES OF THE AREA
IMMEDIATELY INTERVIEWING FOR CUSTOMER SERVICE PROS!!
PAY: $11.75 per hour
SCHEDULE: Based on Business Need, between 10 AM and 11 PM
LOCATION: WORK FROM HOME!!!
RESUMES: PLEASE SUBMIT RESUMES IN A WORD DOCUMENT FORMAT.
DESCRIPTION: This position is CURRENTLY Work From Home, however our client expects that you will be able to go onsite if asked. The ideal candidate will possess the following skills:
· Strong mathematical comprehension
· Advanced troubleshooting and problem solving skills
· High Customer Service standards
· Ability to compile and analyze reports
· Strong communication skills with the ability to diffuse customer escalations through problem solving
· Multitasking
· A sense of urgency in order to meet timelines
· Data gathering knowledge to compile and analyze reports
· Reliable Transportation
· 1+ year of chat support experience
· Voice support experience
· Customer Service, Marketing or Social Media Experience
The client does provide computer, keyboard, camera, mouse and headset for your day to day work tasks and you will be expected to go onsite to pick this up. Additionally, you must pass a skill test, internet speed test of 100 MPBS or greater, as well as drug screening and background check.
RESPONSIBILITIES:
QUALIFICATIONS:
Company Description
ADASTAFF, Inc. is a women-owned, small business staffing company. Our company was founded in 1993 in Arlington, Texas, and has seen explosive growth since our humble beginning. With our corporate office located in Mansfield and offices spread throughout Dallas-Fort Worth and Houston, we are well-suited to handle complex and diverse customers. Our staffing professionals are committed to providing our clients with professional, courteous service and support to ensure we are able to satisfy the most challenging staffing situations. We pride ourselves on the ability to identify, process, and deliver quality employees who meet our client's specific hiring criteria. Our hands-on approach from the earliest stages of recruitment to the actual placement, allows us to qualify each candidate and have a high level of confidence in his or her ability to perform for our clients.