Benefits:

Health insurance

Opportunity for advancement

Training & development

TITLE Onsite Administrative Reception Multi-Tasker

LOCATION Hendersonville NC, able to commute to and from work daily required

POSITION Full-Time (part-time applicants need not apply)

DESCRIPTION Servpro is seeking an onsite (no remote work available) experienced individual to fill an additional team member role of Administrative Reception Multi-Tasker In this role, the experienced candidate will assist other current team members in the handling of incoming calls, visitors, clients and job file multi-tasking duties for a multi-franchise residential and commercial mitigation business

Full time answering and distributing of multiple office lines

Other administrative job duties to assist other experienced staff and mgt such as filing, creating files, data inputting for jobs and receipts

High computer work to include utilizing various programs - Docusign, Excel, to Office 365 with Sharepoint and Outlook

REQUIREMENTS - KNOWLEDGE, AND SKILLS: Tech Savvy but also the ability to learn other/new software easily

Excellent time management skills - prioritize and complete wide variety of tasks throughout day while multi-tasking phones, visitors

Attention to detail and problem solving skills with ability to shift gears mid-task if needed

Excellent written/verbal communication skills to assist team with multi-faceted communications from texting groups to producing form emails to clients once authorized

Strong organizational and planning skills to work efficiently and successfully without distractions

Patience and listening skills to respond appropriately and interact positively with team and customers, showing compassion yet stay on point to collect necessary info to get out to mgt staff immediately for response

Capable to work successfully in a fast-paced, high call volume, team-oriented environment, if you are easily distracted and taken off course by business activity around you, conversations and group discussions nearby, this position is not for you

EDUCATION

High school diploma/GED; required

SCHEDULE

8 Hour Day / 40 Hours Per Week (8am-5pm M-F required) with flexibility to work overtime as needed occasionally for storm work and/or or busy seasons

Absenteeism adversely affects the entire team, the candidate hired will understand commitment to a 40 hour work week is required for this position

PHYSICAL DEMANDS Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards, sitting for long periods of time, however, light work that includes moving files and office objects up to 20 pounds may occur and is required for this position, if you have physical restrictions which will prohibit these daily actions, this position is not for you

APPLYING REQUIRES A RESUME AND REFERRALS

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.