Job Description

AECOM is seeking a WORKDAY SYSTEMS BUSINESS ANALYST to be based anywhere AECOM has a presence including, but not limited to, the United Kingdom, Europe, United States, South Africa, Poland, or United Arab Emirates. Additionally, this position provides the flexibility to work from a virtual / home location. Candidates must be willing to work schedules equal to local time zones in Europe.  

JOB RESPONSIBILITIES INCLUDE, BUT MAY NOT BE LIMITED TO, THE FOLLOWING:

IN THIS ROLE THE PERSON WILL BE REQUIRED TO PROVIDE SYSTEM EXPERTISE TO HR TEAMS AND THE BUSINESS PERTAINING TO THE USE OF WORKDAY. The role is also a critical link in gathering business requirements for required system development for issue resolutions and enhancements. THE ROLE WILL FACILITATE UAT TESTING AND KNOWLEDGE TRANSFER WITH THE LOCAL HR TEAM AND CROSS-FUNCTIONAL SUPPORT TEAMS.  

• Represent regional business needs and facilitate end user feedback to influence Workday configuration and enable self- service adoption.
• Workday power user and subject matter expert, research and investigate Workday system issues, gather data to support new enhancements, service requests and incidents.
• Partner with other critical teams such as IT and Finance, and represent the region’s needs for enhancements, incidents, and service requests for other existing or new systems that connect to Workday.
• Contribute to International backlog and prioritization of enhancements and incidents.
• Represent supported regions in ensuring Workday security model is configured to meet their needs.
• Collaborates with other regional Workday analysts to push forward globally aligned and focused changes where possible.
• Works with global Workday functional leads and Workday technical support team to develop requirements, test configuration, and align solutions with key regional stakeholders.
• Facilitate escalations and issues with Workday service, incident, and enhancement tickets
• Find patterns and themes to drive change in our processes and configuration and improve user experience.
• Regional liaison between Workday support model and HR/Business users.
• Collaborate with HR centers of excellence teams and business facing HR teams around Workday process efficiencies, and advocate needs to drive solutions.
• Partner with key stakeholders on change management and communication strategies related to Workday enhancements and releases.

Qualifications

MINIMUM REQUIREMENTS:

• BA/BS + 6 years of relevant experience or demonstrated equivalency of experience and/or education
• Relevant experience must include the following:
• Experienced user of Workday HCM Core and Absence, and Service Now
• Experience in a professional service environment or highly commercial major organization.
• Demonstrated experience with one or more of the following:
  • Oracle,
  • Kenexa Brass Ring,
  • Cognos,
  • SharePoint,
  • Tableau Reporting
• Advanced skills in Excel and Power Point required
• Demonstrated experience with data management and analysis skills.

Additional Information

PREFERRED QUALIFICATIONS:

• Experience using Workday Reporting module is highly desirable
• Experience with large scale HR systems implementations is highly desirable
• Ability to develop and maintain successful and supportive relationships with regional stakeholders across functional support teams

Additional Information

• Must be willing to work across global time zones that may be outside of your own region

With infrastructure investment accelerating worldwide, our services are in great demand, and there’s never been a better time to be at AECOM! Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility.

AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.

As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.

Join us and let’s get started.