Job Description

AECOM is actively seeking a creative, highly talented Area Manager with a focus on Environmental Site Assessment and Remediation. Area Managers are responsible for overseeing the performance of a group of major programs and/or projects to assure the achievement of internal and client-facing KPIs. The location of this position is based in either Seattle, Washington or Portland, Oregon. The successful candidate will be expected to continue to be involved in and execute billable work.

The responsibilities of this position include, but are not limited to:

Project Delivery:

• Drives program performance to meet and/or exceed client satisfaction and KPIs
• Understands and drives business performance and the attainment and exceedance of internal KPIs
• Interacts with business leadership on governance & risk issues to ensure risk management triggers are identified and addressed proactively
• Develops and formulates solutions to client problems/issues
• Participates in project reviews of major program/project dashboards/deep dives to identify issues and improve performance
• Works to drive faster adoption of digital tools
• Actively integrates international Enterprise Capabilities into project delivery to meet business targets and works with business leadership to manage transitions
• Continually develops ideas for program and process improvement
• Is directly engaged and manages high-quality client projects

People:

• Actively shares people management responsibilities for approximately 50 department staff
• Builds, maintains, and facilitates trusting relationships with key contacts across the depth and breadth of three multinational chemical company client organizations
• Serves as a focal point for major issue resolution, and provides rapid follow-up to address concerns
• Participates in feedback for Project Managers to assure client satisfaction and long-term growth
• Develops and implements succession plans for the team and advises on the recruiting of key people to serve client needs
• Assures project delivery employees are trained and mentored with a long-term goal of training new project managers
• Coaches project managers and team members on understanding business performance and internal KPIs; implements processes with Project Managers
• Evaluates individual performance of project managers within the department.

Business Development:

• Works collaboratively with Client Account Manager(s), Practice Area Leaders, and Business Line Leadership to grow profitable backlog and ensure financial success of their respective client program
• Develops budgets that allow for business development portfolio management, tracking & optimizing wins and bookings, and project oversight
• Leads capture strategies for key pursuits and major projects within the department, ensures those strategies yield high capture rates, and grows the business and relevant technical capabilities

Operations:

• Acts as a point of escalation for project issues and makes recommendations to improve performance. This may include addressing project resourcing gaps, supporting technical issues, resolving invoicing and cash collection challenges, addressing subconsultant and vendor concerns, etc.
• In support of business leadership, drives monthly, quarterly, and annual performance related to financial forecasting (Pro Forma, Path to Plan, Annual Plan)
• Works alongside business leadership to drive strong working capital performance within the department by actively monitoring cash flow (Unbilled, Billed AR, and DSO)
• Drives consistent project management practices and procedures in alignment with AECOM Project Delivery System (PDS) and Quality Management System (QMS) requirements
• Ensures accuracy of Workload Planning Tool output for the department
• Maintains departmental compliance with West Region Environment Pricing guidance and DOA approval framework
• Ensures the accuracy of the department’s Salesforce pipeline data and associated Detailed Forecast data and output reports.

Qualifications

Minimum Requirements:

• Bachelor Degree in relevant field with 8+ years related experience or demonstrated equivalency of experience and/or education
• This position may be subject to a pre-employment Motor Vehicle Record Screening.

Preferred Qualifications:

• Master's Degree preferred
• 15+ years related experience including 8+ years operations management, Profit & Loss, and staff management
• Strong knowledge and track record in the environmental / remediation business inclusive of risk-based strategic asset management and advocacy in multiple state jurisdictions working for an Environmental Consultant
• Experienced people manager and team builder
• Exceptional communication skills, both written and verbal, with the ability to clearly articulate messages to a variety of audiences
• Excellent active listening skills
• Ability to influence others and move toward a common vision or goal
• Flexible and adaptable; able to work in ambiguous situations
• Resilient and tenacious with a propensity to persevere
• Must be a team player and able to work collaboratively with and through others
• Acute business acumen and understanding of organizational issues and challenges

Additional Information

AECOM is proud to offer a comprehensive benefits program to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, U.S and global well-being programs, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.

Offered rate of compensation (Seattle locations only) will be based on individual education, qualifications, experience, and work location. The salary range for this position is $160,000 - $220,000.

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About AECOM

AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.

Freedom to Grow in a World of Opportunity

You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.

You will help us foster a culture of equity, diversity and inclusion – a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.

AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.

Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.

All your information will be kept confidential according to EEO guidelines.