Customer Service Representative
Job Description
Company Description THE AG INFORMATION NETWORK OF THE US Over 150 Affiliate Radio Stations 35 years of bringing Agribusiness News to Farmers and Ranchers 18 Daily Radio Programs 8 Professional News Personalities
Job Description We are looking for a customer-oriented service representative. A Customer Service Representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Responsibilities
Customer Service Responsibilities list:
Requirements:
Qualifications
Additional Information All your information will be kept confidential according to EEO guidelines.