Job Description
COME HELP US KICK OFF OUR NEW PROGRAM!!!
We are looking for Entry Level Sales Support & Enrollment Representative. This is a government-funded position where we enroll individuals on any type of government assistance to receive a FREE wireless phone.
We are willing to train highly motivated people from customer service positions into entry-level management roles. Openings are ideal for graduates or professionals with customer service experience looking for a rewarding career change. You must have a minimum associate degree in general studies, or relevant experience to qualify!
RESPONSIBILITIES AS A ENTRY LEVEL SALES SUPPORT & ENROLLMENT REPRESENTATIVE:
Welcome new enrollees and provide an overview of the Federal Lifeline Program services, processes, and ensure that the consumer is qualified for the program
Maintain high levels of confidentiality with sensitive client information
Act as the primary point of contact responsible for handling all enrollment appointments
Manage customers with care, sincerity, and empathy toward their issues and escalate any that you may need additional resources to resolve
Empathize and deescalate consumer concerns with sincerity, understanding, and care
Utilize provided tools and resources to effectively educate consumers on the benefits provided by the Federal Lifeline Program
BENEFITS OF WORKING FOR OUR COMPANY?
Base Pay + Commission incentives
Full-Time work
Flexible schedule
Management Opportunities
MOST OF ALL LENDING A HELPING HAND TO INDIVIDUALS NEEDING ASSISTANCE.
Here at ACES GLOBAL, we are looking for qualified individuals who are interested in customer service as well as reaching out and helping those in need in their community
QUALIFIED CANDIDATES MUST SHOW:
Interest in moving into Management Role within 90 days (with appropriate mentoring/training)
A level of professionalism for dealing with business owners and decision-makers
Self-motivation
Entrepreneurial mindset
Energetic personality
Student Mentality
This position receives a base pay that involves direct, in-person contact with clients and customers.