Job Summary

Bring it. Join our exceptional team at Kowbird to apply your experience and knowledge to a high profile role with tremendous opportunity. We are looking for individuals who are passionate about their craft, committed to excellence, and who want to become a valuable member of a successful service team. The ultimate goal of all our employees is to serve high quality food with exceptional guest service for each and every customer. The ideal candidate will have previous experience in expeditor and/or cashiering.

Kowbird "About Us": Acclaimed pitmaster and chef Matt Horn and his selected team have brought tradition and culture into this iconic retro-inspired space in the heart of West Oakland. From family to the community, the menu features a handful of southern-inspired fried chicken sandwiches, tenders, and wings.

Responsibilities

Be the final quality check for all orders as they are fulfilled by kitchen staff

Complete, garnish, package items To Go or serve Dine In to seated guests

Greet each customer with a smile and actively assist while they are in the restaurant and/or seated to ensure satisfaction

Assist guests as they use the on site Kiosk as their primary ordering platform

Work the register, when necessary, to ring up sales and complete transactions

Clean up and bus counter and tables inside and outside the restaurant

Issue receipts and refunds to customers, as needed

Participate in product promotion events and initiatives to drive sales

Maintain a solid knowledge of product inventory to assist customers with their selections

Qualifications

High School Diploma or equivalent

Ability to read, count, write, and communicate clearly and effectively

Understanding of sales techniques and best practices in customer service

Willingness to work well in a team environment

Ability to quickly and accurately work a register

Willingness to work a flexible schedule

Benefits Include:

Competitive Wages (although the base wage is $17/hr, tip sharing** has been averaging an additional $4-$5/hour more so total earnings end up being around $22/hr)

Tip Sharing (**upon completion of training/probationary period, tips are never guaranteed and considered an elective gratuity between guest and employee)

Employee Meal Privileges

Opportunities for Advancement

Sick Leave and Paid Holidays

Training Program

Full-time position available

Sunday nights and Mondays off