Job Description

AHRC NYC is looking to hire a Workforce Development Coordinator for their Manhattan Employment Business Services (EBS) programs. The annual salary for this position is $62.5k-$65k. In addition, this position comes with a very generous benefit package which includes medical, dental and vision plans, generous paid time off, commuter benefits, tuition assistance, a 403(b)retirement plan with a matching benefit, health savings accounts, and other discount programs.

The Workforce Development Coordinator is responsible for the oversight of program staff...the Corporate Account Developer (Job Developer/Internship Coordinator), Work Readiness/DSP Certification Instructor and Case Managers (ECSC). In addition, they work closely with Program Director and DYCD to ensure compliance with the Advance and Earn training directives.

** Essential Responsibilities**

• Develop and implement workforce development activities pertinent to reaching program goals and outcomes. Evaluate educational materials and technologies to be used in work readiness and DSP certification training classes.
• Conduct staff training and orientation; arrange for internal/external training workshops.
• Mentor staff to help them develop strong teaching and relationship building skills.
• Work closely with Job Developer to build and strengthen community-based and employer relationships.
• Develop marketing materials to promote program at career fairs, high schools and community-based organizations that work with opportunity youth.
• Monitor staff performance and conduct semi-annual reviews.
• Assess participant performance to determine what ways instruction can be improved or enhanced.
• Review and approve employee timesheets.
• Collaborate with Academic team to ensure a positive educational experience for all program participants and work together to improve / enhance that experience.
• Maintain ongoing working relationship with DYCD.
• Ensure that participant files are in compliance and ready for internal/external audits.
• Attend management/supervisory meetings as required.

Qualifications

• Bachelor’s Degree in human services, counseling or education is required with a minimum of three (3) years of workforce development experience serving opportunity youth.
• Strong interpersonal, written and verbal communication skills.
• Highly organized, creative and resourceful with ability to meet deadlines.
• Ability to address groups both for training and community education purposes.
• Ability to supervise staff, effectively evaluate and motivate staff performance. Support, direct and discipline staff as necessary.
• Proven capacity to work productively in highly collaborative settings and to coordinate the needs of multiple stakeholders.
• Flexibility to operate in a rapidly-changing work environment, with ability to adapt and be sensitive to the organizational culture.
• Ability to establish and maintain an effective working relationship with staff, program participants, employers, community agencies and DYCD.
• Valid New York or Tri-State Driver’s license preferred.

Additional Information

Benefits

• Health Insurance
• Paid time off (sick, personal & vacation)
• Paid Training
• Dental insurance
• Vision insurance
• Tuition Reimbursement
• Health savings account
• 403(b) retirement plan
• 403(b) company match
• Life insurance
• Employee discount
• Referral Program