Job Description

AHRC NYC contracts supported employment programs with businesses in New York City throughout the county. The Project Coordinator will be responsible for assisting in the day-today program operations in New York City and ensuring that the highest level of quality customer service is provided to our contract partner. This is a part-time position where you can truly make a difference and live your passion every day. Background in special education, different teaching modalities, or previous experience working with people who are neuro-divergent or have intellectual/developmental disabilities is highly desirable.

The pay rate for this Part-Time position is $22-$25 per hour.

RESPONSIBILITIES OVERVIEW: • Day-to-day supervision of program participants, including scheduling, timesheets, communication with staff, and general troubleshooting • Provide a high level of dedicated customer service to assigned contracts and maintain positive working relationships with the goal of expanding existing contracts. • Serve as a liaison between contract customers and AHRC NYC, to problem-solve and implement action steps when issues arise. • Be the “face” of AHRC NYC at the worksite, representing the agency to all stakeholders. • Discover new opportunities to expand roles for program participants. • Develop and present training materials for contract customers and program participants. • Coach and instruct staff as needed. • Reinforce site standards as determined by the contract customer. • Provide on-site support to program employees and fill in for employee support staff when necessary.

Qualifications

• Experience working with people who are neuro-diverse/have intellectual and developmental disabilities is preferred

• Excellent verbal and written communication skill

• Two years of customer service & project coordination experience

• Some HR and/or training experience is a plus

• Compassion, curiosity, creativity and optimism required.

• Must be highly motivated and have the ability to take charge

Additional Information

AHRC New York City is an Equal Opportunity Employer. We consider applicants for all positions without regard to age, race, color, creed, religion, national origin, alienage or citizenship status, gender, sex, sexual orientation, pregnancy, disability, marital status, partnership status, military status, status as a victim of domestic violence, sex offenses or stalking, genetic information, or unemployment or any other protected characteristic under federal, state or local law.