Qualifications
Required Qualifications
- 3+ years of experience in UX design, conversation design, or related field with focus on AI/ML systems
- Demonstrated expertise with multiple conversational AI models (e.g., GPT-4, Claude, Llama, Bard)
- Proficiency in SQL for database querying and data analysis
- Experience creating training datasets for machine learning models
- Strong understanding of prompt engineering techniques and best practices
- Excellent written communication skills with ability to craft clear, concise, and contextually appropriate content
- Experience designing for different user personas and business contexts
Preferred Qualifications
- Background in natural language processing (NLP) or computational linguistics
- Experience with RAG (Retrieval-Augmented Generation) systems
- Knowledge of semantic search and vector databases
- Familiarity with AI evaluation frameworks and metrics
- Experience in B2B software environments
- Portfolio demonstrating successful AI interaction design projects
Skills & Attributes
- Creative problem-solver with strong analytical thinking
- Detail-oriented with excellent quality control
- Ability to translate complex technical concepts into user-friendly experiences
- Collaborative team player who can work effectively with technical and non-technical stakeholders
- Passion for emerging AI technologies and their practical applications
- User-centered design approach with empathy for end-user needs
This posting will automatically expire on Aug 12, 2025.
Additional Information
We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com
Our benefits include:
- Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive, and we support a range of working patterns
- Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment
- Broader impact: take up to four days per year to volunteer, with charity match funding available too
- Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
- Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
- Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
- Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
- Recognition for great work, with global awards and kudos programs
- As an international company, the chance to collaborate with teams around the world
- The salary range for this role is $140K-$160K/YR based on experience.
We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.
At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.
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