Job Description

ESSENTIAL COMPANY

This is an opportunity to learn all aspects of our business and develop long term. We are in search of the right people to help our continued growth. The Enrollment Specialist in conjunction with the rest of the team plays a key role in delivering an exceptional, professional and friendly service to all customers and prospective clients. Providing an exceptional impression and service is a must. We are looking to a add few talented people to our organization into the Enrollment Specialist position due to recent growth. The enrollments are conducted with our clients through virtual meetings using Zoom. Currently we have a strong focus working with our clients in Colorado, Texas, Kansas and Missouri. Based on the renewal of our contracts with organizations such as UPS, Kroger, South West Airlines, Century Link, Lockheed Martin, and numerous others, we are in need of representatives who can help take care of all our clients' needs. Individuals who join our team should be enthusiastic, dynamic service professionals with a strong passion for helping people! Position Responsibilities:

• Communicate with customers via phone, email and text.
• Process customer requests and orders in a fast-paced environment.
• Provide knowledgeable answers to questions about product, pricing and availability.
• Help customers navigate our programs and place orders both over the phone and in virtual meetings.
• Work with customers to resolve issues and answer questions.
• Problem solve under pressure.

Requirements:

• Able to prioritize and work independently with minimal supervision.
• Must be responsive and able to work in a fast paced environment when required.
• Detail-oriented and have the ability to follow up on tasks.
• Work effectively under pressure and maintain a positive attitude.
• Capable of multi-tasking, prioritizing, and managing time efficiently.
• Outstanding verbal and written communication skills.
• Strong attention to detail.
• Some college or degree or business background preferred.
• 2+ years customer service experience preferred.
• Good problem solving and ability to think fast.

Compensation and Benefits:

• Full time hours
• Weekly pay
• Additional Bonus Program.
• Paid Travel/Vacations.
• Company Stock Program.
• Fun and supportive work environment.
• Medical Insurance
• Multiple Promotion Opportunities

Company Description

American Income is a wholly owned subsidiary of Globe (NYSE: GL), an S&P 500 Company. Fortune 600 Company. American Income is an international company protecting working families in the United States, Canada, New Zealand, and through our wholly-owned subsidiary, National Income Life Insurance Company, in New York. With over $59 billion of assets, we have a focus on the Denver metro area in 2021. Forbes, "Happiest Places to Work in America" Denver Post, "Top Work Place," 2015, 2016, 2017, 2018, 2019, 2020 Globe Life ranked #2 in the J.D. Power 2020 U.S. Overall Customer Satisfaction Index Better Business Bureau, A+ Rating A.M. Best, A+ (Superior) Financial Strength Rating Globe Life Stadium, Hosted the 2020 Major League Baseball World Series Globe Life, "Official Insurance Company for The Dallas Cowboys"