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Technical Support Co-Op- Jan 2020- June 2020

AIR

Technical Support Co-Op- Jan 2020- June 2020

Boston, MA
Internship
Paid
  • Responsibilities

    Job Description

    Jan 2020 – June 2020

    Become a member of AIR's Technical Services Group. You will be responsible for supporting AIR Applications by installing and troubleshooting client issues.

    DUTIES AND RESPONSIBILITIES ARE, BUT NOT LIMITED TO:

    TECHNICAL IMPLEMENTATIONS:

    ·        You will be responsible for installing and updating software

    ·        Performing software installation testing

    ·        Assisting SQA in identifying and resolving software issues

    ·        Creating test plans

    ·        Creating virtual machine libraries with AIR software products

    ·        Researching and implementing new technologies relative to AIR's applications. 

    SUPPORTING ALL AIR PRODUCTS:

    ·        You will be responsible for providing software support by email and/or phone

    ·        Researching application issues

    ·        Documenting/verifying/ tracking issues

    KNOWLEDGE, SKILLS AND ABILITIES:

    ·        Basic understanding of Microsoft SQL Server

    ·        Experience working in a Windows Client Server environment

    ·        The following are additional skills helpful in fulfilling the role:

    ·        MS Windows Installer

    ·        Familiarity with networks (LAN/WAN,TCP/IP)

    ·        Technical or applications support experience

    ·        Knowledge of the following tolls or architectures:

    ·        SQL Server™ querying skills

    ·        WAN/LAN networking

    ·        Client/Server

    ·        Relational databases

    ·        Microsoft Windows operating systems

    ·        Good written communication skills

    EDUCATION:

    ·        Candidate for a college degree in a related discipline

  • Qualifications

    Qualifications null Additional Information

    Verisk Analytics is an equal opportunity employer.

    All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability.

    http://www.verisk.com/careers.html

    Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.