Job Description

AIR Communities uses industry leading technology **** for a modern approach to maintenance so our Maintenance Technicians can help as many residents as possible each day. Whether you are turning apartments to create the perfect move-in experience for new residents or resolving service requests to ensure that our current residents feel at home, every day is filled with new challenges.

** Where You Will Work**

You will work at One Canal Apartment Homes , our luxurious, 300+ unit high-rise apartment community located two blocks from the famous North End in Boston, MA!
Check it out here: ****www.liveonecanal.com

** What We Offer**

AIR offers attractive compensation packages that reward hard work and excellent customer service including:

• Expected hourly rate of $23.00 - $27.00 per hour. You will be provided a pay rate that is in line with your skills and experience as they relate to the requirements of the job.
• Quarterly Customer Service Satisfaction Bonuses. Technicians who excel at consistently providing positive resident experiences can earn up to $1,500 per quarter.
• 50% Rent Discount available at any AIR Community! Option to live onsite with zero commute or at a nearby AIR Community. ****
• Career Growth Opportunities. AIR prefers to promote our own teammates whenever possible and provides training and development programs to help prepare you for what’s next.
• Additional Benefits listed below.

** How We Support You**

• Innovative technology helping you prioritize tasks and assist residents efficiently
• Fully stocked and organized shops reducing the time it takes to resolve issues (tools may be available onsite, varies by community)
• Supportive leadership and teammates
• Ascend: AIR’s newest maintenance development program customized to your individual career path to help you realize your potential and achieve your goals

** What You Will Do**

• Provide excellent service to residents and assistance to team members.
• Follow AIR’s process for completion of basic apartment turns to make the apartment ready for the next resident’s perfect move-in experience.
• With general direction, complete resident requested repairs and routine maintenance (i.e. troubleshoot and repair/replace plumbing, basic electrical components, HVAC equipment, and appliances, etc.)
• May provide functional/technical direction and training to other Maintenance Technicians and support the development of technical skills.
• May assist with managing vendor quality and may perform move-in/move-out inspections.
• Additional responsibilities vary based on team member skillset, community needs, mechanical systems, and season.

Qualifications

** Who You Are**

• Detail-oriented problem solver that takes pride in fixing things right the first time.
• Dedicated to customer satisfaction in each interaction.
• Eager to use technology to assist as many residents as possible each day.
• Demonstrates a strong work ethic and thrives in a fast-paced environment
• A reliable team player who contributes to your team’s success.

** What You Have**

• At least 1 year of maintenance experience , preferably in some form of facilities or building environment or relevant training/education program.
• Basic skills in two or more technical trades (plumbing, electrical, appliance repair, HVAC, carpentry, etc.)
• Ability to work a flexible schedule including evenings, weekends, 7-day work weeks (depending on community needs and seasonality), and on-call shifts (at least one week a month).
• A reliable mode of transportation to respond to emergency service requests while on-call after hours.
• Comfort with physical activity as you must be able and willing to move heavy equipment and machinery.
• Ability to read, write, and speak English.

Additional Information

** Benefits**

• 50% rent discount available at any AIR Community (a rental application is required, and certain exclusions apply).
• Paid time off including vacation, sick time, and 9 holidays.
• Medical, dental, vision , and life insurance options, HSA/FSA plans, short and long-term disability paid by the company.
• 401(k) plan with employer contribution.
• Paid parental leave of up to 16 weeks.
• Tuition assistance program and up to 100% reimbursement for job-related certifications and licenses.
• 15 hours of paid time annually for community service.
• Commuter benefits and pet insurance.
• Consumer discounts on various products and services.
• Opportunities for ongoing professional development, leadership training, and career growth.

_ What You Need to Know_

Candidates extended an offer will be required to undergo pre-employment screening that includes checking references, a four-panel drug screening that excludes marijuana testing, employment verification & criminal background check.

Application Deadline: The initial deadline for applications is 08/05/2024. Applications submitted after this date may still be considered on a rolling basis until the position/program is filled. We encourage all interested candidates to apply as early as possible. If a final decision has not been made by the initial deadline, subsequent applications will be reviewed as they are received.