Job Description

WAKE UP EACH DAY TO BE PART OF A MOVEMENT.

A movement to make an impact. A movement to go for it. A movement to provide solutions. A movement to be empowered. A movement to do the right thing.

OUR PEOPLE DELIVER.®

EMPOWERMENT, ACTIVE LISTENING AND CREATIVE THINKING are a few attributes AIT teammates exercise to deliver a world-class customer experience.

POSITION OVERVIEW:

AIT is seeking a highly energetic individual to join our team and take on an exciting and challenging Operations role at our ATL Station! The OPERATIONS MANAGER position will be responsible for establishing and executing company strategies related to domestic freight movements through an understanding of industry services, pricing models, and best practices. The Manager will monitor specific daily reports, quality management standards associated with the domestic product and its verticals. The position will have managerial oversight over the domestic operations and customer service departments.

The Ideal candidate will have grit and drive to challenge his/her self to help make the overall team better. Take the opportunity to be involved and lead like-minded teammates with a growth and service mindset to achieve individual and team goals.

WHAT YOU WILL BE DOING DAY-TO-DAY:

• Assist in escalation request, research and address issues with employees. Update process to fit resolutions and continue process improvement flow.
• Manage and assign work schedules, monitor overtime and time off request to assure department coverage based on business needs.
• Monitor lane volumes, cost and preferred carrier usage
• Manually review all lanes by transit time, service, claims, and cost.
• Review of management of daily KPI and QMS service reports
• Manage of rollouts and distribution projects.
• Ability to oversee the warehouse inbound, outbound, international flow.
• Assign quarterly and annually goals and monitor employee’s or direct reports goals progresses
• Provide a climate and culture for motivational excellence.
• Interact effectively with teammates and internal partners at all levels within the organization.
• All other duties as assigned

WHAT WE LOOK FOR IN TEAMMATES:

• A team player who works well with others – being respectful to our teammates is a Core Value!
• A strong work ethic with an appreciation for ownership, independence, accountability and autonomy in your role.
• Growth mindset – being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently.
• Customer service focus – we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture!

OTHER SKILLS WE HOPE TO SEE:

• High School Degree or GED, required
• 7-10 years of international and domestic industry experience
• 3-5 years of managerial experience, strongly preferred
• Proficient in Microsoft Suites, AS400, Cargowise, strongly preferred
• Haz-Mat Certified, preferred
• ITAR Certified, preferred
• Forklift certification and experience required
• Ability to work in a fast paced environment

WHAT AIT CAN OFFER YOU:

• Growing company with a record year in performance that continues to scale!
• Opportunity to drive significant changes in a growing Atlanta based station with an ability to make an impact across the organization
• Hands-on and passionate CEO who understands the importance of hiring great talent – passionately caring for co-workers is a Core Value!
• Laid-back and open-door work environment
• High Performance culture with a focus on a growth mindset where continuous improvement is embraced
• Opportunity for advancement
• Competitive compensation package
• Full line-up of benefits
• Tuition assistance
• Volunteer program – it’s also a Core Value – we actively engage in our communities!

ABOUT AIT WORLDWIDE LOGISTICS:

Founded in 1979, Itasca, Illinois-based AIT Worldwide Logistics is a full service transportation management provider. With continental headquarters in Chicago, Amsterdam and Hong Kong, AIT’s offices form a vast network spanning the globe. By coupling a flexible business model with robust technology that presents end-to-end shipment visibility, AIT delivers precisely tailored supply chain efficiencies for almost every industry imaginable. Leveraging creative, competitively priced multimodal solutions, AIT removes the complexity from global logistics puzzles, helping companies thrive by regaining focus on the core goals of their business.

AIT Worldwide Logistics is an Equal Opportunity Employer – M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at 630-766-8300 ext 5318 or email your resume to careers@aitworldwide.com

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