A busy Pain Management practice is seeking a Front desk receptionist/coordinator. The position is available immediately. The ideal candidate must be a problem solver, able to multitask, have excellent customer service skills, have experience working in a medical office, be friendly and greet patients with a smile, and have computer knowledge. The Front Desk Receptionist is at the forefront of our customer service. This associate must understand customer service and enhance the customer experience.

Tasks this position requires

Greet patients

Answering multiple phone lines

Collect copays, past balances, and out-of-pocket if necessary

Schedule appointments

Answer patient questions

Maintain and create patient charts

Medical record requests

Check patients in/out

Verify insurance benefits

Scan medical records brought in by patients

Qualifications and Skills

Have a minimum of two years of experience in the medical field

Be a team player and work well with others

Be dependable, punctual, and professional

Be organized, efficient, and ethical

Be computer confident

Be able to multitask

Must be a self-starter with great attention to detail

Have the ability to read, understand, and follow oral and written instruction

Electronic Medical Records (EMR) experience is a must

Speak to all callers in a friendly, courteous, professional manner.

Experience:

EMR Systems: 2 year (Preferred)

customer service: 2 years (Preferred)

office administration: 2 years (Preferred)

receptionist: 2 year (Preferred)

medical office: 2 years (Preferred)