POSITION SUMMARY The Verification Specialist plays an integral role in the mortgage origination loan process within ALCOVA Mortgage. The Verification Specialist works closely with the Processing team to ensure final Verifications of Employment are completed in a timely manner. Responsibilities: • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. DUTIES AND RESPONSIBILITIES • Complete and reconcile final verifications of employments. • Review initial verification of employment on loans through Encompass comparing all information including but not limited to the information on the 1003, initial verification of employment, and all supporting documentation that they are correct and included. • Order and obtain final verifications of employment through calls, emails or a third party verifier. • Support supervisors in all areas needed by performing tasks as requested • Communicate to Team Lead and loan processors if unable to achieve the verification of employment in a timely manner • Maintain confidentiality on mortgage loan information • Escalates any suspected fraudulent files to Compliance Team.This position performs additional duties as assigned, given adequate guidance and resources. This Job Description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. OTHER DUTIES Qualifications: QUALIFICATIONS • Working knowledge of Encompass, Microsoft Office (Word, Excel, and Outlook), and Internet applications. • Ability to adapt to changing environments, situations, and job responsibilities. • Capacity to work in a team-orientated environment from a remote workplace. • Ability to prioritize complex diversified responsibilities and multi-task in a fast-paced environment. • Strong organizational and time management skills to balance workload and meet deadlines. • Must be willing to assist teammates and build strong relationships with Loan Officers, Processors, and Operations team members to achieve closing goals. • Excellent interpersonal and communication skills (verbal and written). • Self-starting, self-reliant, highly motivated and dependable. • Technologically savvy and comfortable learning new computer systems and programs. • Ability to operate under immense pressure and manage stress well.This job operates in a clerical office setting; climate controlled surroundings with adequate lighting and little or moderate noise when in the office. In this role, the individual routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.PHYSICAL DEMANDSThis is largely a sedentary role; however, some filing and photocopying is required. This would require the ability to lift files, open filing cabinets, and bend or stand as necessary.EXPECTED HOURS OF WORKDays and hours of work are Monday through Friday, 8:30 A.M. to 5 P.M. Evening and weekend work may be required, as job duties demand.EOE D/V/M/FLocation: 308 Market St SE, Roanoke, VA 24011 WORK ENVIRONMENT

• DUTIES AND RESPONSIBILITIESReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. • Complete and reconcile final verifications of employments. • Review initial verification of employment on loans through Encompass comparing all information including but not limited to the information on the 1003, initial verification of employment, and all supporting documentation that they are correct and included. • Order and obtain final verifications of employment through calls, emails or a third party verifier. • Support supervisors in all areas needed by performing tasks as requested • Communicate to Team Lead and loan processors if unable to achieve the verification of employment in a timely manner • Maintain confidentiality on mortgage loan information • Escalates any suspected fraudulent files to Compliance Team.OTHER DUTIESThis position performs additional duties as assigned, given adequate guidance and resources. This Job Description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.