Job Description
Job Description
ALFA International, headquartered in Armonk, NY has an immediate opening for a Sales Representative. In this search, we seek a critical member to be a part of ALFA's Sales/Customer Development Team, which is driven to serve and support ALFA's customers' business needs. If you have Hospitality, Food Service, and/or sales experience, and love the industry, we'd love to consider your application for this position at ALFA. You will be responsible for closing sales with new and existing customers.
Founded in 1938, Alfa International is a leading national supplier of food service equipment and parts to Foodservice Dealers, service technicians, and national chain restaurants and supermarkets. We are conveniently located off I-684 (Exit 3: Rt-22) in the town of Armonk, NY in Westchester County, just outside White Plains, NY.
In addition to a competitive salary commensurating with experience, and a commission program to help subsidize your income, ALFA offers a competitive package of benefits, including:
- 401(k) with matching.
- Company shared expenses for Health, Dental insurance, and Vision insurance (after a probationary period).
- PTO (Paid time off) after a probationary period and eight (8) paid major holidays.
- Possible Bonus based on a combination of Company financial performance and individual performance.
The Sales Representative reports to the National Sales Manager and is responsible for making outbound sales calls and scheduling sales visits to existing customers and prospects. This position requires answering returned customer calls, order entry, and working closely with all internal departments to ensure the seamless processing of any customer's order. It also requires the upselling & marketing of ALFA products through calls, emails, and social media.
Essential Functions:
- Prospect for new customer leads.
- Educate and sell company products and services to new and existing customers.
- Provide knowledgeable answers to questions about product, pricing, and availability.
- Display or demonstrate products, using samples or catalogs, emphasizing beneficial features.
- Quote prices and possible credit terms and prepare sales contracts for orders obtained.
- Estimate delivery date to the customer, based on knowledge of the firm's inventory and shipping schedules.
- Close and follow up on sales transactions.
- Reach agreed-upon sales targets by the set deadlines.
- Network and build relationships with your new and existing client base.
- Investigate and resolve customer issues and complaints.
- Work with internal departments to meet customers' needs.
- Work with Customer Development team members to ensure all accounts activities & contact information are up to date.
Minimum Qualifications:
- Bachelor’s degree (B.A.) or 1-3 years related experience and training or equivalent combination of education and experience in sales preferred.
- Valid Driver's License.
- Strong negotiation skills.
- Deadline and detail-oriented.
- Ability to build rapport with clients.
- Chain account experience is a PLUS.
- Foodservice Industry experience is a PLUS.
- Local & National travel required (Trade shows, Customer visits, etc.).
- Employees may be required to work in excess of 40 hours per week and other than normal business hours, such as holidays, evenings, and weekends as business demands.
- Ability to take direction & instruction from managers and follow up/complete in a timely manner.
- Apply personal ethics, honesty, initiative, flexibility, responsibility, and confidentiality in all areas of responsibility.
- Possess an enthusiastic, energetic, self-motivated, and detail-oriented approach towards work and all work projects.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to make common sense decisions when faced with a degree of ambiguity as directed by management.
- Ability to work independently with little supervision.
- Ability to work in a fast-paced hectic environment which requires a high-performance work ethic.
- Ability to prioritize work based on urgency while maintaining exceptional customer support.
- Ability to write routine reports and correspondence including emails, faxes & quotes.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentages.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
- Ability to deal with problems involving several concrete variables in standardized situations.
- Experience with Microsoft Office - Excel, Word, PowerPoint, and Outlook.
- Experience with Chrome, Internet Explorer, Bing, or other Internet platforms.
Preferred Qualifications:
- Experience with CRM (Customer Relationship Management) software
- Experience with DDI Inform or comparable Database/ERP software.
- Fluency in Spanish
Schedule:
- Company hours are Monday through Thursday 8:30 am to 5:00 pm; Friday 8:30 am to 4:30 pm.
- Ability to commute to Armonk, NY 10504, and to customers during premise visits.
- Reliable means of transportation required before starting work (Required)
Wage Type:
Company Description
Since 1938, ALFA International has been synonymous with a wide and unique selection of high-quality food service products. We are fortunate to work with the top foodservice dealers in the world!
ALFA is best known for its exclusive line of food prep equipment and accessories, which are sold to restaurant equipment dealers, service technicians, and national chain restaurants & supermarkets. As the # 1 source for OEM quality, aftermarket Hobart replacement parts, ALFA is also known for its broad selection of replacement parts for Mixers, Deli Slicers, Meat Grinders, and other specialty commercial kitchen parts.
Based in Armonk, NY, ALFA is a third-generation, family-owned, and operated firm that prides itself in the following:
- Shipping 95% of orders on the same day.
- Providing exceptional customer service.
- Supplying OEM quality replacement products at a fair price.
Company Description
Since 1938, ALFA International has been synonymous with a wide and unique selection of high-quality food service products. We are fortunate to work with the top foodservice dealers in the world!\r\n\r\nALFA is best known for its exclusive line of food prep equipment and accessories, which are sold to restaurant equipment dealers, service technicians, and national chain restaurants & supermarkets. As the # 1 source for OEM quality, aftermarket Hobart replacement parts, ALFA is also known for its broad selection of replacement parts for Mixers, Deli Slicers, Meat Grinders, and other specialty commercial kitchen parts.\r\n\r\nBased in Armonk, NY, ALFA is a third-generation, family-owned, and operated firm that prides itself in the following:\r\n- Shipping 95% of orders on the same day.\r\n- Providing exceptional customer service.\r\n- Supplying OEM quality replacement products at a fair price.