ALS Operations Manager / Lead Paramedic

Diamond Care Transportation

ALS Operations Manager / Lead Paramedic

Washington, DC
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Dental insurance

    Health insurance

    About Us Diamond Care Transportation is an established non emergency medical transportation company operating since 2016 across six states, looking to launch a licensed commercial ALS ambulance division in the Maryland/DC metro region. New equipment, professional dispatch infrastructure, and a leadership team that invests in its people. We do care.

    The Opportunity This is a founding leadership role, not just a field position. We are hiring an experienced Maryland paramedic to serve as the clinical and operational backbone of our new ALS division. You will work directly with ownership and our Medical Director to stand up the service, shape its protocols and culture, and lead it as it grows. You'll run calls — and you'll run the program.

    You Will Serve As

    ALS Coordinator — clinical lead for all ALS operations, equipment standards, and paramedic credentialing under our Medical Director

    Quality Assurance Officer — implement our QA plan, audit patient care reports, serve on the Medical Review Committee, track and investigate complaints, and complete required MIEMSS reporting (we sponsor your MIEMSS QA Officer course)

    Lead Paramedic — provide ALS-level care on inter-facility and scheduled transports, and set the clinical standard for every crew that follows you

    Responsibilities

    Build and maintain compliance with MIEMSS/SOCALR commercial ambulance regulations (COMAR Title 30)

    Partner with the Medical Director on protocols, QA plan execution, credentialing, and equipment approval

    Conduct ePCR audits, field evaluations, and remedial training plans

    Oversee vehicle readiness, ALS equipment checks, drug box accountability, and supply standards

    Help recruit, orient, and precept incoming paramedics and EMTs

    Serve as primary clinical point of contact for facilities, SOCALR, and our Medical Director

    Requirements

    Current Maryland Paramedic license (or active NREMT-P — we will sponsor your Maryland reciprocity and protocol orientation)

    5+ years of paramedic experience; interfacility/commercial transport experience strongly preferred

    Prior experience as a supervisor, FTO/preceptor, QA officer, or ALS coordinator strongly preferred

    Working knowledge of Maryland EMS protocols and COMAR Title 30 (or ability to come up to speed fast)

    Valid driver's license, clean driving record, ability to pass background check and drug screening

    Self-starter comfortable building processes from scratch — this role has real autonomy and real accountability

    Why This Role Is Different You're not joining a machine — you're building one. Ground-floor equity of influence: your protocols, your QA program, your crew culture, Brand-new equipment, As the fleet grows, so does your role.