AM Room Attendant

The Ivy Hotel

AM Room Attendant

Baltimore, MD
Full Time
Paid
  • Responsibilities

    Job Description

    We are seeking a dedicated and detail-oriented AM Room Attendant to join our team in Baltimore, United States. As an AM Room Attendant, you will play a crucial role in ensuring our guests have a comfortable and pleasant stay by maintaining the highest standards of cleanliness in our hotel rooms and common areas.

    • Clean and prepare guest rooms according to established standards
    • Maintain the cleanliness of hotel common spaces and "back of house" areas
    • Ensure all rooms are properly stocked with necessary amenities
    • Report any maintenance issues or deficiencies to the appropriate department
    • Handle guest requests promptly and professionally
    • Maintain the confidentiality and security of all guest rooms
    • Collaborate with team members to ensure efficient room turnover
    • Adhere to all safety and sanitation protocols
    • Perform any additional tasks as requested by management
  • Qualifications

    Qualifications

    • Proven experience as a Room Attendant in a hotel setting
    • Strong attention to detail and commitment to maintaining high cleanliness standards
    • Excellent customer service skills with a friendly and professional demeanor
    • Ability to work efficiently with minimal supervision
    • Strong time management and prioritization skills
    • Physical stamina to stand, walk, and lift throughout the shift
    • Flexibility to work various shifts, including weekends and holidays
    • Knowledge of standard cleaning procedures and products
    • Ability to follow instructions and adhere to safety guidelines
    • Basic English language proficiency for effective communication
    • Team-oriented mindset with a willingness to assist colleagues as needed