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Cyber Operations Trainer

ANALYGENCE, Inc.

Cyber Operations Trainer

San Antonio, TX
Full Time
Paid
  • Responsibilities

    Job Description

    ANALYGENCE is seeking mission-driven professionals for a pending award supporting the 67th Cyberspace Operations Group (COG) and associated Cyberspace Operations Squadrons (315 COS, 352 COS, 390 COS and 305 COS). The 91 COS has an operational requirement for the development, maintenance, and instruction of standardized cyber operations utilizing TNO platforms in support of Combatant Commanders on a global basis. The goal is to provide operations personnel with detailed training courses to enhance the MQT of crewmembers. The developed courseware will familiarize crew trainees with TNO operations using present and future platforms. Courseware depth will be relevant to crew responsibilities and will increase with each level of instruction. The 91 COS is tasked with multiple mission areas requiring analytical support. This analysis will require use of higher-level tools to obtain automation of network characterization and baseline trending for highly technical mission areas. This task also assists cyberspace operations special access program (SAP)-related efforts for planning requirements, community coordination, policy, and doctrine.

    • The 91 COS must conduct MQT for all TNO crewmember training. For this reason, the 91 COS developed a series of training programs. The operations training support contractors will be responsible for maintaining the current courseware and updating as newer versions of the systems are deployed. The CYBER OPERATIONS TRAINER will work in 91 COS Operations Training (DOT) flight. The position may be required to work evening shifts in order to facilitate surges in numbers of personnel requiring MQT.
    • Provide critical mission training and curriculum development/maintenance for MQT, Continuation Training (CT), Individual Training (IT), Upgrade Training (UT), and platform Difference Training (DT) for all work roles associated with TNO.
    • Develop and maintain curriculum that facilitates operator, operations controller, and crew commander education and training. Assist the 91 COS/DOT flight with the development and maintenance of the TNO positional Job Qualification Standard (JQS) documents, the Master Training Plan (MTP), the Master Task List (MTL), and the Master Training Task List (MTTL).
    • Generate simulated tasking files and data that accurately represent current operations.
    • Manage ASTERISK data to ensure training network responses provide the fidelity necessary for realistic operator training. Update/maintain in-house operator on-the-job-training (OJT) handbooks to ensure relevance and accuracy for use by the 91 COS personnel.
    • Generate complete scenarios incorporating each crew position to simulate crisis situations and current real world operations. Evaluate and document crew and crewmember response behavior, and highlight training deficiencies for incorporation into continuation training scenarios.
    • Create evaluation and assessment tools that accurately measure training proficiency.
    • Review platform upgrades and changes to develop and instruct difference training to assure crewmember compliance with operational changes.
    • Develop, facilitate, instruct and document quarterly training and scenarios. Perform individual crewmember operational training as required.
    • Create training tools, exercises and scenarios incorporating approved tactics, techniques, and procedures (TTP) and crew risk management (CRM) behaviors, designed to increase mission efficiency and effectiveness.
    • Implement exercises and scenarios to measure, evaluate and improve crew performance.
    • Perform routine updates and enhancement of training scenarios to maintain relevance to current operations.
    • Perform routine TTP rehearsals during continuation training and maintain measurements of crew strengths, weaknesses, and ability to perform each mission type in accordance with requirements.
    • Assist test and evaluation teams with current and future operational platform upgrades for the purpose of acquiring the Subject Matter Expert (SME) designation necessary for training crewmembers.
    • Review changes to the platform, operations and/or procedures to ensure performance scenarios comply with changed or updated mission objectives.
    • Provide crew and/or mission orientation and skill enhancement opportunities for crewmember augmenters to update their operational skills.
    • Assist 91 COS/DOT personnel with development and performance of crewmember introduction to current operational missions and activities through mock assessments that ensure newcomer awareness and compliance with established procedures.
    • Provide course material support in the form of development and subject matter expertise for all cyber operations tasked to the 91 COS.
    • Provide and maintain mission scenarios based on past, current, and likely future mission operations.
    • Maintain and instruct training courses, and perform changes as necessary, to include platform updates and upgrades. Coordinate/schedule training environments and requirements with external and internal entities identified by the Government.
    • Acquire and maintain proficiency and subject matter expertise on each of the crewmember positions relevant to unit cyber operations platforms.
    • Accomplish a training needs assessment as necessary to determine training shortfalls, to include the requirement for additional courseware development, staff personnel skill sets and facility configuration.
    • Design additional cyber operations training material as requested and provide a plan of instruction to the Government for approval prior to proceeding. The Government will review the plan and provide written feedback. The contractor will compose the course based on the Government’s feedback in the prescribed timeframe.
    • Development of courseware for Cyberspace Operations Controller-Attack (OC-A). The OC-A is responsible for directing mission execution and control; control and monitor allocation of system resources, monitor system status and mission plan execution status; and direct mission operators. The OC-A is the SME and the senior operator.
    • Development of courseware for Crew Commander-Attack (CCC-A). The CCC-A is responsible for commanding the crew and integrating key intelligence and planning to conduct operations supporting combatant command objectives. Leads parallel mission planning, execution, and analysis.
    • Development of courseware for Cyberspace Operator-Attack (CO-A). The CO-A is responsible for execution and monitoring missions and notifying the OC-A of unusual events or problems that affect the mission.
    • Development of courseware for Cyberspace Operations Technician-Attack (OT-A). The OT-A takes a concentrated interest in all aspects of the software and hardware configuration. Additionally, the OT-A is responsible for the system connectivity, monitoring digital and audio data that passes across the network, and regular system PMI (preventive maintenance and inventory) to ensure the system is in peak performance.
    • Develop all required training materials for course instruction, practical exercises, final exams, and course critiques. Perform maintenance and updates to the courseware as necessary for both formal and OJT training.
    • Perform research to develop courseware to support the fielding of future versions, spirals, or generations of the operations platforms to prepare crews prior to the transition, as necessary.
    • Instruct the cyber operations training courses as needed, within the contractor’s current level of effort (LOE) hours, and according to the schedule defined by the 91 COS/DOT flight.
    • Prepare student folders, which include, at minimum, note takers, reading assignments, and general associated training materials, either in the Patriot Excalibur (PEX) Learning Management System or the DOT shared drive.
    • Print, package, transport, and secure all course material, as needed, prior to, and after instruction, as necessary. Administer a final exam to all course attendees to measure the accomplishment of training course objectives. Administer practical exercises, as required, as part of the TNO and IP operations training courses to reinforce training.
    • Develop and administer 1) initial course surveys to determine course effectiveness, and 2) follow up course surveys three months after initial instruction to measure validity and effectiveness of course content.
    • Prepare and present an end-of-course report to the training Quality Assurance Evaluator (QAE) and 91 COS/DOT staff as required.
    • Train crewmembers when necessary, particularly crew augmentees from other program units, whether in initial qualification or additional qualification.
    • Administer scenario-based training as deemed necessary by the respective flight commander and in coordination with 91 COS/DOT.
    • Maintain currency in crew operations and on the operational platforms through the attainment and maintenance of operations crew position certifications.
    • Trainer will plan, research, and analyze the System Training Plans (STP), Training Needs Analysis (TNA), Training System Requirements Analysis (TSRA), Master Training Task List (MTTL), Task Analysis Worksheets (TAW), Training Task List (TTL), and provide a report IAW 91 COS approved direction/guidance and timeline milestones.
    • Trainer will utilize the ISD, ADDIE Model, and Bloom’s taxonomy level of learning for all course development.
    • Trainer will provide lesson plans of instruction within the Government specified timeframe, as outlined by IAW 91 COS SOPs/OIs and established templates.
  • Qualifications

    Qualifications

    • Over 10 years of experience and a MA/MS degree OR over 14 years of experience with a BA/BS degree OR at least 18 years of experience without a degree
    • IAT Level I, II and III certifications or equivalencies can replace some years of experience/education requirements
    • Top Secret/SCI

    Additional Information

    ANALYGENCE is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.

    ANALYGENCE requires all employees to be fully vaccinated against COVID-19. In accordance with applicable law, ANALYGENCE may provide an exemption to this requirement as a reasonable accommodation due to a disability or a sincerely held religious belief or practice that prevents receipt of the vaccine.