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Coordinator, Warehouse Operations

ANINE BING

Coordinator, Warehouse Operations

Los Angeles, CA
Full Time
Paid
  • Responsibilities

    Who We Are:

    ANINE BING Corporation is a fast-growing fashion & commerce brand revolutionizing the way products are developed, produced, marketed, sold, and delivered to customers. The brand reaches customers across social platforms, eCommerce, branded brick-and-mortar stores, and major department stores. ANINE BING has a global presence, with 20 stores in 7 countries around the world.

    ANINE BING has 150+ employees across Sales, Production, Design, Operations, and Customer Service located in Downtown Los Angeles. Key investors include Index Ventures founder Danny Rimer (Facebook, Dropbox, Net-A-Porter), Greycroft Partners founder Dana Settle (Bumble, Cuyana, Farfetch), and Felix Capital founder Frederic Court (Goop, Farfetch, Vitrue, Dailymotion).


    What We Are Looking For:

    We are looking for a naturally organized Logistics Coordinator with logistics experience. Ideal candidates will have previous experience in warehouse operations, scheduling, and be someone who enjoys problem-solving. The Logistics Coordinator will report into the Director, Global Fulfillment and Warehousing

    What You'll Do:

    • Oversee daily operations of the warehouse including receiving, storing, and shipping of merchandise, ensuring SLAs are being met
    • Work closely with 3PL employees on operational practices and procedures to ensure efficiency and quality with 3PL, identifying opportunities for optimization where appropriate
    • Assist with daily E-com - Operations including Order processing, Fulfillment, returns and refunds, transmission issues, cancellations, credit memos, etc.
    • Coordinate with shipping and receiving departments to ensure accurate and timely delivery of merchandise
    • Work closely with our Inventory lead to track, organize, and maintain warehouse inventory and supplies on the floor and across our system
    • Be the key liaison between HQ and 3PLs for transfer orders, inventory questions, etc.
    • Proactively identify, communicate, and solution challenges and opportunities
    • Possess excellent follow-up capabilities, ability to prioritize and handle several projects simultaneously
    • Submit and track carrier delays and claims and assist in claim investigations reported by our customer service team
    • Partner with Production in initiating and overseeing QC'S with the 3PL
    • Manage our drop-ship accounts and other marketplaces

    What You will need:

    • A track record of completing work with a high level of quality

    • A knack for figuring out hard problems and enjoy a hands-on approach to your work

    • Have at least 2 years of Warehouse Experience

    • Proficiency in PC (proficient in Microsoft Word, Excel, PowerPoint)

    • Experience with Excel and analyzing data / KPIs; experience working in Netsuite / Shopify / NewStore a plus

    • Exceptional interpersonal/team building skills including the ability to communicate with all levels of the organization

    • Must be hands on and can work both independently and as a member of team

    • Experience in implementing and managing the daily requirements of a WMS stocking and picking warehouse system

    • College graduate preferred; 1-2 year experience working in an eCommerce environment or fashion brand headquarters

    • Ability to multitask, juggle numerous projects, competing priorities and tight deadlines simultaneously while maintaining quality

    • Strong adaptability, flexibility, resourcefulness and solution oriented. Creative, not afraid to think differently and take risks

    • Curious and eager to learn the business

    • Possess entrepreneurial spirit. Push up your sleeve mentality; no job too big or small

    Perks & Benefits

    • The total compensation for this position is $55,000 - 65,000 dependent on experience
    • Health Insurance: Generous stipend for Medical, Dental, and Vision Plans
    • Unlimited PTO: Subject to Manager Approval
    • Flexible work schedule, at warehouse 2 days per week and office 1-2 days per week
    • Clothing Discount: Generous employee discount
    • Amazing Culture

    Success at ANINE BING requires that…

    • You love to win.
    • You are a doer.
    • You're a team player.
    • You're humble.
    • You are honest, straightforward and transparent.
    • You are a good teacher/mentor (approachable and accessible).
    • You want to get your hands dirty.
    • You solve problems.
    • You are resilient.
    • You are flexible.
    • You are entrepreneurial, smart, and passionate.
    • If you don't know something, you say so. Then go figure it out quickly.
    • You love working in a creative environment.
    • You have a sense of humor.
    • You are an insatiable learner.