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Customer Service Representative

APL Logistics

Customer Service Representative

Norfolk, VA
Full Time
Paid
  • Responsibilities

    Job Description

    Now Hiring Customer Care Associates Needed!

    We are looking for candidates with Customer Service experience to help us in our local call center in Chesapeake VA.. Conduent partners with other companies to handle their call center needs. We are partnered with Wage Works - a company dedicated to assisting employers handle their benefits/payroll/tax needs.

    Some candidates will have the option to work virtually after training.

    If you are interested in a full-time call center position, please read below for more information! We are holding interviews for this position next week, and are hiring ASAP.

     

    Job Description:

    Company: Conduent - Chesapeake VA

    Role: Customer Experience Associate - Wage Works

     

    Requirements:

     

    •Six months' experience in providing customer service either via phone or in-person.

    •Ability to type 25 WPM

    •Must have High School diploma or general education degree (GED).

    •Must be at least 18 years of age or older

    •Maintain a positive environment, working with co-workers and customers within a diverse culture.

    •Excellent telephone manner and listening skills.

    •The ability to relate to customers in a professional and courteous manner.

    •The ability to work in a team environment.

    •The ability to work under pressure.

    •The ability to sit for long periods of time.

    •Excellent attention to detail and multi-tasking ability.

    •Self-motivation to work under own initiative.

     

    Please note a background check will be required for this position.

    Company Description

    APL Logistics (APLL) designs and operates smart globally integrated supply chains. We combine logistics solutions with transportation services across the world. APLL is a member of Kintetsu World Express group (KWE), a global logistics services provider. Operating in more than 110 locations in 60 countries, APLL manages 200 logistics facilities covering over 20 million square feet globally. With more than 7,600 logistics professionals across the world with local market knowledge, APLL is your trusted global logistics partner. For additional company information, please refer to www.apllogistics.com