Customer Service Representative

APP Jet Center

Stuart FL

We are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative at our Stuart location. In this role, you will be responsible for providing exceptional service to our clients and resolving any issues they may have in a timely and professional manner.

Job Functions:

- Answering incoming calls and providing information or assistance to customers

- Preserve the Safety-First culture and participate in various safety programs.

- Resolving customer complaints and escalations effectively and efficiently

- Processing orders, returns, and exchanges

- Updating customer accounts and maintaining accurate records

- Collaborating with other departments to ensure customer satisfaction - Identifying and implementing process improvements to enhance the customer experience

Requirements:

- High school diploma or equivalent

- 1+ years of experience in customer service or a related field

- Excellent communication and interpersonal skills

- Strong problem-solving abilities and attention to detail

- Proficiency in Microsoft Office and customer service software

- Available to work flexible hours, including evenings and weekends

Benefits:

- Competitive pay

- Health, dental, and vision insurance

- 401(k) retirement plan

- Paid time off

- Training and development opportunities

If you are a team player with a passion for providing exceptional service, we would love to hear from you. Please apply with your resume and cover letter to be considered for the Customer Service Representative position.