Network Engineer will design, implementation and operational support of the unifying infrastructure projects utilizing the breadth of Cisco Networked devices including Routers, Switches, Firewalls, Intrusion Detection and Prevention, Anti-Spam and Anti-Virus services. Strong knowledge of IPv6. Perform Project Management functions to include the development of a project plan in compliance with the customer’s SDLCM. Work to collect requirements from the diverse customer base, perform the appropriate analysis, develop the strategic roadmap, and all associated documentation. Deploy network equipment such as Cisco routers, switches, and firewalls plus troubleshoot and deploy VOIP/SIP Telephony network devices.
Responsibilities:
Provide a high level of technical understanding for problem solving and troubleshooting
Interact with Hardware and Software vendors to address issues when necessary
Use escalation standards and personal judgment to ensure timely resolution of problems
Provide training and support to employees when necessary
Accept and resolve escalated trouble tickets from Service Desk
Manage large (time-sensitive) projects
Work afternoon shift with On-Call shift rotations with other members of the department
Deployment and Troubleshooting of network equipment such as Cisco routers, switches, firewalls, WLC’s, ISE, and Cisco Prime
Deployment and Troubleshooting of Wireless, VOIP/SIP, and VTC
Provide a high level of technical understanding for problem solving and troubleshooting
Interact with Hardware and Software vendors to address issues when necessary
Use escalation standards and personal judgment to ensure timely resolution of problems
Provide training and support to employees when necessary
Accept and resolve escalated trouble tickets from Service Desk
Manage large (time-sensitive) projects
Generate Build of Materials
The Ideal Candidate will possess the Following Additional Education and Experience:
Bachelor's Degree from an accredited college or university in Network Engineering, Telecommunications, or Computer Science required, equivalent years of experience will be considered in lieu of degree
At least two (2) years’ experience working in the communications/cable/IT industry required
CCIE and/or CCNP certification preferred
Experience with Cisco hardware and software (Cisco Switches, Routers, IOS) (6500’s, 4500’s, 2960’s, 3850’s, Nexus 7000’s, ASA’s, WLC’s, ISE)
Experience with Windows, Windows Server, Linux and Unix (Solaris) OS
Understanding of TCP/IP, VLANS and routing protocols(EIGRP, OSPF, BGP)
Experience with Cisco Wireless, ISE, VPNs, VOIP, and Video Networks
Understanding of IP services (DHCP, TFTP and DNS)
Organizational Skills (ability to organize large amounts of data in a logical manner)
Excellent Troubleshooting Skills and usage of tools such as ping, telnet and trace route
Strong communication skills are required
Excellent documentation skills are required
Ability to convey technical concepts to non-technical executives and managers
Competent administrator of mixed-technology solutions
Act as part of a structured operations team in support of resolving technical issues
Availability to troubleshoot and resolve issues during off-work hours and/or extended hours when outages or projects required
Physical Requirements:
Work is performed in a fast-paced Information Technology environment
Ability to lift or transport items weighing up to 40 lbs.