COMPANY / Leadership

ARC Health OPCO (ARC) is the newest generation of Management Service Organization (MSO) for mental healthcare. Headquartered in Beachwood, OH, ARC is a fast-growing, affiliation-led platform that focuses exclusively on partnering with and operating mental health practices under the ARC business model. Practice partners that are part of ARC have the benefit of being able to focus on patient care while receiving the support of experienced professionals who are committed to the growth and success of their practices. Partnering with ARC allows practices to focus on the clinical aspects of business by relieving the growing administrative burden facing healthcare practices today.

ARC is backed by The Thurston Group, a private equity firm focused on investments in healthcare services companies. They are noted for their investment approach focused on growth and quality, underscored by the philosophy of partnering with and advancing businesses the right way. The firm invests in a broad range of middle-market healthcare platforms. For more information, please visit www.thurstongroup.com.

OPPORTUNITY

The HR Assistant works in the corporate human resources department to help manage recruitment, onboarding, benefits administration, and record maintenance for all employees. They prepare files and forms for new employees, update employment status and help new employees get access to the recourses they need to do their job. HR Assistants create, sort and update records in the HRIS databases and HR files, disposes of old records properly and contacts employees to update their contact information and other key documents.

This is a non-clinical position.

KEY RESPONSIBILITIES

• Creates new employee and position records and guides new employees through the onboarding process.
• Performs administrative duties, such as maintaining employee database and sorting emails for the HR department
• Maintain proper records of employee attendance and leaves
• Assist HR leaders in policy formulation, hiring and salary administration
• Submit online job postings, shortlist candidates and schedule job interviews
• Coordinate orientation and training sessions for new employees
• Ensure smooth communication with employees and timely resolution to their queries
• Builds collaborative relationships with internal and external stakeholders.
• Ability to have crucial conversations involving the proper stakeholders with tact and decorum.
• Ability to manage through ambiguity and ever-changing timelines and business assumptions.
• Organizes and manages the work and resources of his/her business unit to optimize productivity,                effectiveness, and efficiency in alignment with the mission, vision, and values of the organization.

REQUIREMENTS

• Successful candidate must have an associate degree in HR or a related field (bachelor’s degree                       preferred)

• Candidate must have a minimum of 3 years’ experience in an administrative role

• Candidate must have strong communication skills

• Candidate must be able to quickly resolve people’s problems

• Candidate must be familiar with database systems and common HR applications

• Proficient with Microsoft Office Suite or similar software.

• Excellent interpersonal, verbal, and written communication skills.

• Excellent time management skills and ability to meet deadlines.

• Ability to abide by ethical guidelines and policies, including strict adherence to confidentiality and HIPAA guidelines.

• RELEVANT EXPERIENCE MAY SUBSTITUTE FOR EDUCATIONAL REQUIREMENTS.

LEADERSHIP, CHARACTERISTICS, SKILLS, AND ABILITIES A BETTER TOMORROW

• EXEMPLIFIES THE MISSION, VISION, AND VALUES OF THE ORGANIZATION: Shows up grounded in the mission of ‘Opening doors to exemplary mental healthcare, significantly improving the lives of patients and our team.’ Puts patients first and collaborates to improve access and create a better tomorrow_._
• CULTURAL AWARENESS: Embraces differences and unique abilities in others. Displays inclusive behaviors. Possesses the maturity and political sense to be able to adopt best practices and strategies or to seek alternative ways to get things done, as necessary.
• PERFORMANCE BASED CULTURE: A work history based in creative thinking surrounding “performance-based teams” is critical. The ability to collaborate in the design for the right “go to market” approach is important; focusing on ways to minimize cost while maximizing profits is key.
• ACTING WITH HONOR AND CHARACTER: Is a person of high character; is consistent and acts in line with a clear and visible set of values and beliefs; deals and talks straight; walks his/her talk; is direct and truthful but at the same time can keep confidences.