Job Description

ARS-RESCUE ROOTER OF DALLAS® _is always looking for INCREDIBLE CUSTOMER SERVICE REPRESENTATIVES that are known to set the standard for Customer Support and Quality Assurance. _ 

WHAT ARS-RESCUE ROOTER CAN OFFER YOU:

• Great hourly pay and opportunity for professional GROWTH
• Year-round work at a company with a NATIONAL presence!
• Medical, Dental and Vision Insurance options
• Company-paid HealthiestYou.com subscription – Teledoc service
• 401(K) with company match
• Life insurance, short term and long-term disability
• Flexible Spending Account
• Paid Time Off & Holidays

WHAT WE ARE LOOKING FOR:

The strong multi-tasker we select will answer customer calls within a busy office setting and schedule technician appointments for jobs. In addition to entering customer data into a computer, this professional will provide feedback to customers regarding service queries and make outbound calls to customers to schedule appointments for maintenance agreements.

• Minimum of two years of Call Center experience. Dispatch experience is a plus.
• Must have a GREAT phone presence, customer service-oriented attitude and share our passion for exceptional service! 
• Willingness and ability to work evenings and weekends if required. (SCHEDULE: 10AM-7PM)
• Bilingual English/Spanish fluency a plus.

  JOIN OUR WINNING TEAM, APPLY TODAY!

All candidates are required to undergo pre-employment drug screen and employment background checks._ _

ARS-RESCUE ROOTER IS AN EQUAL OPPORTUNITY EMPLOYER AA/EOE/M/F/V/D. IN COMPLIANCE WITH THE AMERICANS WITH DISABILITIES ACT, ARS-RESCUE ROOTER MAY PROVIDE REASONABLE ACCOMMODATIONS TO QUALIFIED INDIVIDUALS WITH DISABILITIES AND ENCOURAGES BOTH PROSPECTIVE AND CURRENT EMPLOYEES TO DISCUSS POTENTIAL ACCOMMODATIONS WITH THE EMPLOYER.

Company Description

ARS/Rescue Rooter is a leading brand of American Residential Services LLC., which provides electrical, heating, air conditioning, indoor air quality, plumbing, drain cleaning and sewer line services from company-owned locations across the United States. United by exceptional service, the ARS/Rescue Rooter Network serves both residential and light commercial customers.