Electronic Restoration Services (ERS) is a disaster restoration company specializing in the restoration of both consumer and commercial electronics and appliances. We are currently seeking a reliable and diligent person who knows how to unhook and re-hook up appliances and electronics. This Team Member will be responsible for safely labeling, inventorying, and transporting items from the customer’s location to our warehouse, and then delivering the equipment back to the customer and reinstalling it. ERS has a full benefits package which includes medical, dental, vision, life insurance, short- and long-term disability, paid time off, paid holidays, and retirement plan.

Primary Responsibilities Include:

Represent ERS in Professional Manner/Act as primary customer contact when management is not present on a job site

Correctly Inventory all items at the job site in the ERS inventory system using an iPad

Tag/bar code all items being removed

Disconnect and wrap all cables, remotes, and ancillary equipment and keep with proper equipment.

Map and label where the items were located and how they are to be reconnected

Detail any damage / existing condition of each item

Wrap and protect the items prior to transporting and loading on the truck

Ensure all RUSH items are identified, tagged and placed on the RUSH Cart immediately upon return

Complete all required paperwork and Tracking Systems updates to reflect job status

Ensure all items used and special circumstances are noted on appropriate paperwork to identify supplies used and reasons for the length of time spent on each job

Submit all paperwork to appropriate persons

Complete all DOT paperwork and ensure compliance with DOT Requirements

Maintain assigned Vehicle(s), Tools, Equipment, and Supplies

Maintain Assigned Truck and Tools and ensure all proper supplies and equipment are present, organized and in good working order

Perform final walk-throughs to ensure all water, gas, and electrical lines have been capped and all items have been removed and/or tagged and that no items/tools are left at the job site.

Ensure all items are properly installed, tested and cleaned for all deliveries

Ensure all items are on truck prior to departing for Deliveries

Ensure Team Members take all precautions to ensure no damage is made to customers’ property

Ensure each job site is left clean

Requirements Include:

A valid Driver’s License with a clean driving record

Ability to lift up to 75lbs,

Capable of safely moving heavy appliances in and out of a facility/home

Ability to disconnect and connect electronics, including hardwire appliances and built-in appliances

Ability to properly cap gas, electric and water lines

Be able to use an iPad and learn the ERS Software system

Good communication ability, including the ability to speak, read and write English

Able to be bonded (no prior convictions)

Neat, well-groomed appearance

Additional Responsibilities of an ERS Backup/Delivery Associate Consist of the Following:

Report to work at scheduled times.

Be available for non-scheduled work requirements as needed.

Maintain appearance and demeanor representative of the ERS image.

Cooperate with direct supervision and perform duties assigned by supervisors.

Cooperate with other service technicians and perform duties assigned.

Inspect own work and ensure that it is complete, thorough, and meets ERS quality standards and meets or exceeds customer expectations.

Report all injuries immediately. Injured workers requiring more than first aid treatment must immediately be seen by a physician/clinic specified by ERS.

Attend and participate in all staff meetings as requested.

Abide by all rules, regulations, and policies contained in the Employee Handbook, Safety Manual, and Employment Agreement including active participation in identifying, reporting, and correcting situations affecting safety, quality, and customer satisfaction.

Manage customer relations.

Properly use and maintain the ERS vehicle in accordance with the manufacturer’s recommendations and ERS procedures.

Use and maintain all provided materials, supplies, and equipment in accordance with the manufacturer’s recommended procedures.

Report all deficiencies or unusual characteristics of the ERS vehicle or equipment on the appropriate ERS form.

Document all job activity using the proper forms and by filling them out completely and legibly.

Keep job or customer files neat, organized, and secure and keep its contents confidential.

Participate in ongoing training programs sponsored by the company and/or affiliated organizations.

Demonstrate competency in the knowledge and skills required for position by successfully passing exams needed to obtain trade-specific certifications.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Restoration Specialties Corporate.