Description:

Electronic Restoration Services (ERS) is a disaster restoration company specializing in the restoration of both consumer and commercial electronics and appliances. We are currently seeking a reliable and detail oriented person who knows how to disconnect, connect, and move appliances and electronics. This Team Leader will be responsible for safely labeling, inventorying and transporting items from the customer’s location to our warehouse, and then delivering the equipment back to the customer and reinstalling it after it has been restored. They will be responsible for customer communication and leading their team in the inventory & pack-out process. ERS has a full benefits package which includes medical, dental, vision, life insurance, short and long term disability, paid time off, paid holidays, and 401k with a company match of 4%.

Requirements Include:

A valid Driver’s License

Ability to lift up to 75lbs

Capable of safely moving appliances in and out of a facility/home

Ability to disconnect and connect electronics, including hard wire appliances and built in appliances

Ability to properly cap gas and water lines, and electrical wires

Be able to use an iPad and learn the ERS Software system

Good communications ability

*Primary Responsibilities Include:

Represent ERS in Professional Manner/Act as primary customer contact when management is not present on a job site

Correctly Inventory all items at the job site in the ERS inventory system using an iPad

Tag / bar code all items being removed

Disconnect and wrap all cables, remotes and ancillary equipment and keep with proper equipment.

Map and label where the items were located and how they are to be reconnected

Detail any damage / existing condition of each item

Wrap and protect the items prior to transporting and loading on the truck

Ensure all items used and special circumstances are noted on appropriate paperwork to identify supplies used and reasons for length of time spent on each job

Submit all paperwork to appropriate persons

Maintain assigned Vehicle(s), Tools, Equipment and Supplies

Maintain Assigned Truck and Tools and ensure all proper supplies and equipment are present, organized and in good working order

Perform final walk-throughs to ensure all water, gas and electrical lines have been capped and all items have been removed and/or tagged and that no items/tools are left at job site.

Ensure all items are properly installed, tested and cleaned for all deliveries

Ensure all items are on truck prior to departing for Deliveries

Ensure Team Members take all precautions to ensure no damage is made to customers’ property

Ensure each job site is left clean

*Additional Responsibilities of an ERS Inventory and Pack-Out Team Lead Consist of the Following:

· Report to work at scheduled times.

· Cooperate with direct supervision and perform duties assigned by supervisors.

· Cooperate with other service technicians and perform duties assigned.

· Inspect own work and ensure that it is complete, thorough, and meets ERS quality standards and meets or exceeds customer expectations.

· Report all injuries immediately. Injured workers requiring more than first aid treatment must immediately be seen by a physician.

· Abide by all rules, regulations, and policies contained in the Employee Handbook, Safety Manual and Employment Agreement including active participation in identifying, reporting, and correcting situations affecting safety, quality, and customer satisfaction.

· Properly use and maintain the ERS vehicle in accordance with manufacturer’s recommendations and ERS procedures.

· Use and maintain all provided materials, supplies and equipment in accordance with manufacturer’s recommended procedures.

· Report all deficiencies or unusual characteristics of the ERS vehicle or equipment on the appropriate ERS form.

· Document all job activity using the proper forms and by filling them out completely and legibly.

· Keep job or customer files neat, organized, and secure and keep its contents confidential.

<p style="font-size: 8pt;"><em> This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Restoration Specialties Corporate. </em></p>