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Membership Support Specialist

ASIAN REAL ESTATE ASSOCIATION

Membership Support Specialist

San Diego, CA
Full Time
Paid
  • Responsibilities

    Job Description

     Member Relationship Specialist

    The Asian Real Estate Association of America (AREAA) is a national non-profit trade organization with a mission to advance sustainable homeownership for Asian Americans and Pacific Islanders. With 41 volunteer-led chapters throughout the United States, including 2 in Canada, AREAA National has a new full-time support position available that will handle critical work essential to the growth of the organization.

    The Member Relationship Specialist will:

    ·       Be instrumental in growing membership for our chapters

    ·       Share knowledge about AREAA benefits

    ·       Provide valuable insights for our sponsors

    ·       Give leadership the tools to make them most effective

    ·       Deliver a positive memorable experience for those they interact with

    ·       Strengthen the perception of AREAA

    Job responsibilities include:

    ·       Handle and organize applications for our annual top producer list

    ·       Update the AREAA website with leadership and event information

    ·       Maintain and monitor chapter membership and compliance

    ·       Coordinate with team members to resolve issues and determine escalation.

    ·       Inquire with leadership on supplies needed and coordinate shipments

    ·       Prepare sponsor membership reports

    ·       Assist in spring and fall conference registration and speaker management

    Skills necessary to be successful in this role:

    ·       A passion for excellent customer service

    ·       The desire to grow professionally

    ·       A systematic approach to organization (Excel proficiency a plus)

    ·       Knowledge or interest in the real estate and mortgage industry a plus

    This is a full-time position which includes paid holidays, PTO program, sick days, healthcare, dental and vision coverage.