Job Description
Member Relationship Specialist
The Asian Real Estate Association of America (AREAA) is a national non-profit trade organization with a mission to advance sustainable homeownership for Asian Americans and Pacific Islanders. With 41 volunteer-led chapters throughout the United States, including 2 in Canada, AREAA National has a new full-time support position available that will handle critical work essential to the growth of the organization.
The Member Relationship Specialist will:
· Be instrumental in growing membership for our chapters
· Share knowledge about AREAA benefits
· Provide valuable insights for our sponsors
· Give leadership the tools to make them most effective
· Deliver a positive memorable experience for those they interact with
· Strengthen the perception of AREAA
Job responsibilities include:
· Handle and organize applications for our annual top producer list
· Update the AREAA website with leadership and event information
· Maintain and monitor chapter membership and compliance
· Coordinate with team members to resolve issues and determine escalation.
· Inquire with leadership on supplies needed and coordinate shipments
· Prepare sponsor membership reports
· Assist in spring and fall conference registration and speaker management
Skills necessary to be successful in this role:
· A passion for excellent customer service
· The desire to grow professionally
· A systematic approach to organization (Excel proficiency a plus)
· Knowledge or interest in the real estate and mortgage industry a plus
This is a full-time position which includes paid holidays, PTO program, sick days, healthcare, dental and vision coverage.