Sorry, this listing is no longer accepting applications. Don’t worry, we have more awesome opportunities and internships for you.

Customer Service Representative

ASP Staffing Accounting & Finance

Customer Service Representative

Garden Grove, CA
Full Time
Paid
  • Responsibilities

    Job Description

    In this position, your job duties shall include but not limited to:

    ·       Enters orders and check inventory to ensure requested product price & availability

    ·       Assist with placement of orders, refunds, or exchanges

    ·       Maintaining a positive, empathetic, and professional attitude toward customers at all times.

    ·       Effectively communicating with customers (via telephone, email, mobile phone, messenger DAILY)

    ·       Acknowledge and resolve customer complaints

    ·       Knowing our products inside and out so that you can answer questions

    ·       Communicating and coordinating with colleagues as necessary

    ·       Providing feedback from customer service

    ·       Respond to all warranty/fitment/logistic issues

    ·       Check in Vehicles

    Required Qualifications.

    ·        Associate Degree or equivalent accounting related working experience

    ·        1+ years of experience with customer service

    ·        Proficient in MS Excel, Word, Outlook is required

    ·        Strong attention to detail with a dedication to accuracy

    ·        Excellent written and communication, customer service, organizational and problem-solving skills, and attention to detail

    ·        Good understanding of business ethics

    ·        Experience with NetSuite and online invoice systems is a plus

    ·        Ability to work independently and as part of a team