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FOR THIS JOB.

+--------------------------------------------------------------------------+ | The Housekeeper is responsible for daily cleaning of apartment | | community’s public facilities, common areas and grounds. Housekeeper is | | also responsible for the cleaning make-ready process in a manner | | consistent with the property’s operational objectives under the | | supervision of the Community Manager prior to move-in. | +--------------------------------------------------------------------------+

Job Responsibilities

Community Housekeeping

• Responsible for general cleaning and trash removal of grounds and residential areas including make-ready units and common areas
• Responsible for cleaning and preparing vacant units for move-in
• Responsible for cleaning and upkeep daily of community’s offices, amenities, etc.
• Respond to resident/management requests and work orders for community common areas, buildings and units in timely manner
• Responsible for understanding and following Asset key policy
• Report any observed violations of community rules and regulations to Community Manager
• Utilize property resources, equipment and supplies economically
• Perform additional tasks and responsibilities requested by Community Manager

Customer & Resident Relations

• Manage excellent customer service and monitor service request turnaround and responsiveness
• Projects a favorable image of the community to achieve property objectives and public recognition
• Ensure consistency in dealing with residents on all matters
• Enforce policies of the community that are delegated by immediate supervisor

Education/Experience

+--------------------------------------------------------------------------+ | - High School Diploma or Equivalent | | - Must have basic knowledge of Fair Housing Laws and | | OSHA requirements. | +--------------------------------------------------------------------------+

Physical Requirements

+--------------------------------------------------------------------------+ | - While performing the duties of this Job, the employee is regularly | | required to stand; use hands to finger, handle, or feel; reach with | | hands and arms and talk or hear. The employee is frequently required | | to walk and sit. The employee is occasionally required to stoop, | | kneel, crouch, or crawl. The employee must occasionally lift and/or | | move up to 25 pounds. | | - The physical demands described here are representative of those that | | must be met by an employee to successfully perform the essential | | functions of this job. Reasonable accommodations may be made to | | enable individuals with disabilities to perform the essential | | functions.  | +--------------------------------------------------------------------------+

Additional Information

This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete, nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice.