Job Description
SHIFT: MONDAY - FRIDAY 12:00 PM TO 9:00 PM
POSITION SUMMARY
THIS POSITION IS LOCATED IN PLEASANT PRAIRIE, WI. YOU MUST BE ABLE TO COMMUTE TO THIS LOCATION. Works within the driver services group to provide support and assistance to the OTR drivers throughout the duration of their trip. An ideal candidate should have the ability to work in a fast paced environment and have the ability to effectively communicate both verbally and in writing.
ESSENTIAL FUNCTIONS
Reasonable Accommodations Statement
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
ESSENTIAL FUNCTIONS STATEMENT(S)
•Answer driver phone calls and assist with trip planning, interruptions, and other related requests.
•Prepares, compiles, and submits reports that help improve driver efficiencies.
•Confer with customers, supervisors, contractors, or other personnel to exchange information or to resolve problems.
•Resolve driver problems or collaborate with employees to assist in problem resolution.
•Enforce Safety & DOT regulations for drivers.
•Prepare, compile, and submit reports on driver availability, ETA's, and time off requests.
•Determine the best method to resolve equipment breakdowns.
POSITION QUALIFICATIONS
Competency Statement(s)
•Communication, Written - Ability to communicate in writing clearly and concisely.
•Communication, Oral - Ability to communicate effectively with others using the spoken word.
•Accountability - Ability to accept responsibility and account for his/her actions.
•Organized - Possessing the trait of being organized or following a systematic method of performing a task.
•Reliability - The trait of being dependable and trustworthy.
•Assertiveness - Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea.
•Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
•Consensus Building - Ability to bring about group solidarity to achieve a goal.
SKILLS & ABILITIES
Education:
Experience:
Computer Skills:
Proficient with Microsoft Excel
OTHER: Must be able to work a flexible schedule
SHIFT: MONDAY - FRIDAY 12:00 PM TO 9:00 PM
Must be able to work in a fast-paced environment
Company Description
We provide a number of administrative and support services related to the auto and truck transport industry. These services include: Human Resources Compliance Information Technology Purchasing Quality Systems Companies we work with We work with a number of companies that includes the following... Pleasant Prairie Logistics Active Truck Transport LLC Auto Truck Transport USA LLC Equipment Transfer LLC Mexicana Logistics S.A. de C.V. Unimark Truck Transport LLC