Job Description

We are creating some massive waves in the business consulting industry this season. The pressure is ON from our top-tier clients and we need an entry-level Direct Customer Service & Sales Representative who is just as passionate about our client’s success as we are!

Control YOUR career and immerse yourself in a workplace that embraces engagement and supports your professional aspirations. On our entry-level Direct Customer Service & Sales Representative team, everyone plays an integral role. Our mission is to serve and inspire consumers through the relentless improvement of everything we do. We CHALLENGE our entry-level Direct Customer Service Representatives to go beyond their limitations and burst out of their comfort zone. We provide the foundation, but YOU bring the drive, energy, and commitment to providing the world-class service we need.

WE HOLD OUR ENTRY-LEVEL DIRECT CUSTOMER SERVICE & SALES REPRESENTATIVES RESPONSIBLE FOR:

• Providing exceptional and effective customer service contributes by being courteous and attentive to new and prospective customers
• Maintaining a professional and cheerful disposition with customers, management, co-workers, and clients at all times
• Promoting and up-sell selected products or sales promotions directly to consumers
• Reporting any customer concerns to senior sales to account management quickly, efficiently and appropriately
• Serving as the primary point of contact and sales liaison between our customers and clients
• Resolving issues efficiently by being proactive, patient, empathetic, and attaining practical solutions

WHAT WE ARE LOOKING FOR IN AN ENTRY-LEVEL DIRECT CUSTOMER SERVICE & SALES REPRESENTATIVE:

• 1-2 years of experience in customer service, sales, retail, or serving
• High school diploma
• Strong work ethic with the ability to thrive in a fast-paced environment
• Exceptional time management and multitasking capabilities
• Maintain a clean, professional appearance while working
• Dependable, reliable, and punctual
• Capable of thriving in an unsupervised environment
• Flexible and able to work various hours

WHAT WE OFFER OUR DIRECT CUSTOMER SERVICE &SALES REPRESENTATIVES:

• Dedicated program managers and knowledgeable mentors
• Organic growth opportunities from entry-level on
• Community and volunteer initiatives
• Bonuses, incentives, and competitive compensation
• Holidays off