Job Description

Company Description We handle customer service, public relations, branding/marketing, and business development for large scale brands who need further support for their customer bases. We are currently hiring for full time and part time permanent salaried roles. All positions require authorization to work in the US and a background check screening.

Job Description JOB DESCRIPTION:

• Greet clients as soon as they arrive and connect them with the appropriate party
• Answer the phone in a timely manner and direct calls to the correct offices
• Create and manage both digital and hardcopy filing systems for all partners
• Make travel arrangements and schedule meetings based on all partners’ itineraries
• Deal with bookings by phone, e-mail, letter, fax or face-to-face
• Complete procedures when Guests arrive and leave
• Prepare bills and take payments
• Take and pass on messages to Guests
• Deal with special requests from Guests
• Answer questions about what the hotel offers and the surrounding area
• Deal with complaints or problems
• Answer telephone calls and take messages or forward calls

Qualifications

• Highschool Diploma
• Receptionist: 2 years (Preferred)
• Customer Service: 2 years (Preferred)

Additional Information All your information will be kept confidential according to EEO guidelines.