ATS Integrated Solutions - Controls Service Technician I

ATS Companies

ATS Integrated Solutions - Controls Service Technician I

Louisville, KY
Full Time
Paid
  • Responsibilities

    COMPANY INFORMATION:

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    Established in 1986, ATS Companies is the leading provider of energy management services, automated control systems, critical airflow solutions, and building systems integration. We aim to be the market leader in excellence in building technologies by providing the industry's best teams, engineered solutions, service support, and products.

    At ATS, we custom engineer and install building automation systems to optimize buildings' mechanical and electrical systems, reduce building energy consumption, increase tenant comfort, and maximize the productivity of tenants and facilities management personnel.

    Headquartered in the Pacific Northwest, with 14 offices and growing across the United States, we support and manage complex building automation and controls projects across the country and abroad. We seek out candidates from diverse backgrounds who are curious and eager to learn, have excellent communication skills, and who possess an exceptional work ethic and initiative.

    ATS is committed to employee development and offers an extensive training program and ongoing advancement to all employees. Our company enjoys remarkable tenure and we take pride in our employees' ability to grow their career and find long-term success at ATS.

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    JOB SUMMARY:

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    The Lead Security Service Technician will lead projects, execute service calls, train customers, train technicians, program systems, and assist with customer phone support. Assure that projects are properly staffed and have consistent communication with the General Contractor or POC. Lead Tech should exhibit a high level of device troubleshooting and installation knowledge in access control, video security, alarm installation and related technologies.

    DUTIES AND RESPONSIBILITIES:

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    • Preventative Maintenance Tasking (Database Back-ups, Control System Analysis, Network Analysis and Optimization, Central Equipment Controls Performance Testing, Customer Training)

    • Execute Service Quoted Projects.

    • Troubleshoot DDC Control and Mechanical Systems.

    • Replace Failed Components, as necessary.

    • Consistent Communications (Supervisor, Service Coordinator, Account Managers, and
      Customer)

    • Participate in 24-hour On Call rotation as scheduled.

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    SKILLS AND ABILITIES:

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    • Knowledge of DDC Control Theory & Applications.
    • Experience with electronics and basic electrical circuits.
    • Strong troubleshooting skills.
    • Computer hardware and software skills.
    • Ability to work independently and unsupervised.
    • Strong communications and interactive skills.

    WORK ENVIRONMENT AND PHYSICAL DEMANDS:

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    This position requires a combination of working in an office environment and routine visits to project jobsites up to 30% of working hours. Project jobsites present typical construction and outdoor conditions that require the use of personal protective equipment for safety purposes. Must be comfortable climbing a ladder infrequently. Small repetitive motions and use of small tools is included.

    POSITION TYPE AND HOURS

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    • Full-time, exempt
    • Typical Monday – Friday working hours with flexibility as needed
    • This position will be required to support the service department by taking 24hr on-call for service as needed.
      • On-call is typically once a month for 7 days.
    • This is a non-exempt position.

    CREDENTIALS AND EXPERIENCE

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    • Troubleshooting experience.
    • Building Mechanical systems experience is a plus.
    • Must have a valid Driver's License and be insurable on Company's policy.

    ATS is an equal opportunity employer and we are committed to complying with all federal, state, and local laws providing equal employment opportunities. When making hiring and employment decisions, we do not discriminate based on race, color, national origin, ancestry, religion, sex, gender identity, sexual orientation, marital status, pregnancy, age, military service, military or veteran status, physical or mental disability, medical condition as defined under state and federal law, or any other legally protected category. All such discrimination is strictly prohibited.

    The above job description may not cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.