Job Description

*This is a REMOTE position for candidates located OUTSIDE OF COLORADO. We are currently hiring Loan Specialists from the following states: SOUTH DAKOTA, MISSOURI, TEXAS, NEW JERSEY, AND VIRGINIA. Candidates located in the greater Denver area/Colorado will initially have to begin on-site in our Denver office and have the option to work remotely once fully trained and consistently above minimum standards.

ABOUT US

AUTOPAY is an innovative FinTech company that is powering finance in the age of mobility. We function as a virtual Finance & Insurance office, finding our customers the perfect lender for their car loan or refinance. This means we're able to solidify our customer's auto loan prior to going to the dealership, and our marketplace of lenders ensures they get the lowest rate available.

WHY WORK WITH US

We come from all kinds of backgrounds and experiences to create something new: A better way to do car loans. We support a casual work environment, positive work culture, and developing our talent to become successful leaders. Our core values of Hard Work, Optimism, Growth, and Integrity help us create a collaborative team mindset and a better place to work.

SUMMARY

The Loan Specialist will provide direct-to-consumer auto finance and refinance options while delivering superior customer service, responding to inquiries, and requesting information. The Loan Specialist will also offer additional finance and insurance options. This position is a base salary plus commission position. Over the last twelve months, the AVERAGE Loan Specialist earned a six-figure salary. Our top sales performers are earning $10k to $14k per month with no cap on commissions.

ESSENTIAL DUTIES AND RESPONSIBILITIES include achieving positive results in the following key areas:

• Understand and demonstrate the principles of AUTOPAY’s Mission, Vision, and Values.
• Ensures consistent delivery of AUTOPAY product offerings.
• Effectively manage and maintain an organized pipeline.
• Enter all account, contact, opportunity, and activity information in LOS daily.
• Work within our lending partners' guidelines.
• Manage expectations and overcome objections with a consultative sales approach.
• Develop best practices in auto refinance consumer lending.
• Notify consumers regarding a loan to refinance status and approvals to close the sale.
• Provide excellent customer service.
• Additional duties as required.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

KNOWLEDGE, SKILLS, AND ABILITIES

• EDUCATION: High school diploma, or equivalent required. Associates or bachelor’s degree preferred.
• EXPERIENCE: Experience in inside or outside sales required. Telemarketing or customer service experience with auto finance companies, car dealerships, and investment companies preferred.
• LANGUAGE/COMMUNICATION/INTERPERSONAL: Ability to speak read and write fluent English. Strong verbal and written communication skills, with an emphasis on communication of channel operations. Ability to effectively communicate with all levels of the company. Ability to establish and maintain effective working relationships and objectively coach associates and management through complex issues. Excellent presentation skills.
• ANALYTICAL: Detail-oriented with the ability to organize, prioritize, and work independently. Strong reasoning and critical thinking skills.
• REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving concrete variables in standardized situations.
• TECHNICAL: Proficient with Microsoft Office, with intermediate Excel ability. Ability to navigate multiple systems and platforms. Experience with CRMs preferred.
• OTHER: High level of personal motivation, professionalism, and integrity required. Ability to exercise discretion and judgment.

BENEFITS

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
• Supplemental Insurance
• 401(k) Retirement Savings Plan
• PTO
• Paid Holidays
• Free Parking Options and Transportation assistance

Compensation: $36 000/year salary PLUS uncapped commission.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is frequently required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle or feel; reach with hands and arms; stoop, kneel, crouch or crawl; and talk or hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

AUTOPAY is an equal opportunity employer. With regard to hiring and promotions, qualified persons will not be denied employment opportunity based on race, color, national origin, religion, sex, sexual orientation, gender identity, marital status, age 40 and over, disability, military status, or genetic information. Any questions or concerns about our EEO policy should be directed to Human Resources.

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