AV Lead Service Technician

Daisy - Louisville

AV Lead Service Technician

Mt. Washington, KY
Full Time
Paid
  • Responsibilities

    Benefits:

    Competitive salary

    Employee discounts

    Flexible schedule

    Free uniforms

    Opportunity for advancement

    Paid time off

    Training & development

    About Daisy At Daisy, we’re pioneering the future of smart spaces—making homes and offices more connected, comfortable, and joyful through technology.

    Why You’ll Love This Role

    We’re seeking a Lead Technician who takes pride in craftsmanship and can deliver reliable smart-home systems for discerning clients. The right candidate has strong Control4 expertise and a solid understanding of audio, video, networking, and control systems, including system configuration, testing, troubleshooting, and low‑voltage wiring.

    What You'll Be Doing

    Install, configure, and service Control4 and other integrated AV, networking, and home automation systems

    Terminate and install low-voltage cabling and ensure clean, code-compliant, and high-performance installations

    Troubleshoot audio, video, networking, and control systems—both simple and complex

    Interpret project blueprints and system schematics to execute installations accurately

    Communicate daily progress and issues to the Project Manager

    Consistently document work performed in Daisy project management tools, including change-order triggers, wiring records, and as‑built notes

    Act as the on-site point of contact for clients, designers, builders, and architects

    Lead system commissioning, verification, and client walk‑throughs to ensure systems perform to Daisy standards

    Maintain company vehicle, tools, and equipment in excellent condition

    Mentor and lead junior technicians as needed

    Deliver service that meets Daisy’s standards for quality, reliability, and professionalism

    What You Bring to the Team

    4-7+ years of hands-on experience with low-voltage integrated systems installation

    Proficiency with Control4 systems; experience with Savant, Crestron and/or Josh.ai is a plus

    Strong knowledge of AV, networking, and smart home technologies

    Positive, customer-focused attitude and a strong work ethic

    Excellent communication and problem-solving skills

    Ability to lead teams and manage workflow on-site effectively

    Physically capable of lifting up to 50 lbs and performing tasks such as kneeling, standing, and climbing

    High school diploma or equivalent

    Clean driving record and valid driver’s license

    Must pass a background check and drug screening

    Benefits/Perks

    $32–$38/hour, depending on experience, certifications, and leadership capability

    Health Benefits

    401K

    Paid time off: vacation, sick time, and paid holidays

    Bring Your Own Device Stipend

    Manufacturer Purchase Programs

    Laptop & Peripherals

    Schedule/Expected Work Hours:

    We offer a flexible alternative workweek schedule of four 10-hour days

    Monday-Thursday

    May be required to work overtime

    Our Mission and Culture Mission: Enhance the human experience through smart spaces Vision: Become the most beloved brand in technology services

    Our core values guide everything we do:

    Delight: Deliver magical client experiences

    Accountability: Own your work with transparency and integrity

    Innovation: Embrace creativity to solve challenges

    Service: Put clients, teammates, and partners first

    You: Celebrate diverse backgrounds and perspectives

    Additional Information We maintain a smoke-, drug, and alcohol-free workplace on-site and when representing Daisy. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, or any other characteristic protected by law.

    Please note: At this time, we are unable to sponsor work visas or consider candidates who require visa sponsorship now or in the future.

    Ready to Join a Mission-Driven Team? If you’re a detail-focused professional who loves technology and teamwork, Daisy wants you! Help us build the future of smart living and apply today!

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Daisy Corporate.