Hiring on Behalf of a client
Client Partner /
Consulting / BPO sales or account management experience in Retail / CPG industry is must have
Client relationship management and growth: manage assigned client relationships across retail and CPG.
Grow revenue within the assigned portfolio to $30M+ by developing new relationships across multiple buying centers and increasing presence across client relationships.
Client delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfillment of all commitments to the client
Account planning and governance: create the account plan including relationships required, opportunities to be pursued, price decisions, etc.
Assistance with new logo acquisition – be able to bring new relationships and leverage existing relationships to help grow new logos
Required Qualifications:
Bachelor’s degree minimum and preferably post-graduate degree or MBA
At least 10 years of experience in the BPO and/or Consulting industry with recent experience working with a Retail client portfolio.
Significant business development, program and delivery management experience to Retail clients.
Track record as client partner in rapidly growing client relationships
Track record of interacting and building relationships at CXO level
Strong executive presence
Hands-on experience with proposal creation, content development and leading proposal presentations
Wide variety of BPO, technology and business consulting engagement experience
Flexible work from home options available.