Assistant Hotel General Manager

AWOL P-town

Assistant Hotel General Manager

Provincetown, MA
Paid
  • Responsibilities

    We're searching for an experienced assistant general manager to help our general manager plan and oversee the hotel's day-to-day operations. When the general manager is unavailable, you will be in charge of supervising personnel, dealing with client problems, and ensuring that our customers enjoy a 5-star experience. Our ideal candidate is enthusiastic about providing exceptional customer service while adhering to hotel budget and quality standards. A bachelor's degree in hospitality management and three years of managerial experience in the hospitality business are strongly preferred. Apply now if this seems like an exciting new opportunity to you! Responsibilities: • Recommend improvements that will improve the hotel profitability by analyzing department performance and identifying problem areas • Support the general manager in the daily operation of the hotel to ensure that all guest service standards are met • Ensure that all local, state, and federal rules and regulations, as well as any corporate or brand-established policies and practices, are followed • Empower the human resources department to increase efforts for turnover management, employee motivation, and employee growth and retention by providing support • Collaborate with department heads and the general manager to develop an annual budget, and assess performance throughout the year, making modifications as needed to preserve profitability Qualifications: • You must have 3 or more years of experience working in the hospitality field • This position requires a high school diploma or GED, and a bachelor's degree with preference given to those with a hospitality management degree • Showcase exceptional organizational, communication, and problem-solving skills • A proven record of experience managing a team, preferably in a hospitality role, is required • Must have a strong focus on putting the guest first with exceptional customer service experience Compensation: $45,000 - $55,000 yearly