Job Description

Job Description

Abbyson is a seeking a self-motivated and ambitious E-Commerce Sales Manager that can identify, respond to and close sales opportunities through various platforms – in an extremely collaborative, team-oriented, and fast-paced work environment.

CORE RESPONSIBILITIES

· Drive sales through various online platforms

· Generate leads from new and existing customers

· Create promotions to increase product visibility

· Consistent reporting on sales analytics, metrics, & key performance indicators

ESSENTIAL FUNCTIONS

BUSINESS DEVELOPMENT/SALES OPERATIONS

· Identify opportunities to increase sales.

· Respond and close on e-commerce sales through various platforms.

· Provide complete and appropriate solutions for every customer to boost top-line revenue growth, customer acquisition levels and profitability.

· Deepen the relationship with our customers to achieve sales plan and drive lifetime loyalty and spend.

· Educate and upsell customers on latest product developments and trends.

· Implement and execute strategic plan for leveraging the e-commerce marketplace to grow the business, focusing on sales trends, promotional opportunities, and marketing activities.

· Optimize product listings and data feeds; Monitor and make necessary corrections to listings to ensure product accuracy.

· Track weekly performance metrics and implement strategy to prove sales from both channel and SKU level.

· Analyze performance metrics for the online marketplace and provide insights on overall performance by creating weekly reports.

· Collaborate with Marketing and Merchandising teams to create compelling online product listings (Including: Product images, descriptions, features, shipping details and item specifications).

· Execute Promotional Sales Activities by meeting or exceeding assigned goals/quotas.

CUSTOMER EXPERIENCE OPERATIONS

· Act as the customer experience management presence for e-commerce shoppers, ensuring the best online customer experience is being delivered at all times.

· Ensure exceptional operational support to drive sales and service.

· Ensures complete and on-time order fulfillment, chargeback minimization and operations metrics compliance.

· Address consumer product questions and resolve complaints in a timely manner.

· Coordinate with Warehouse for Product Allocation needs.

QUALIFICATIONS & REQUIRED EXPERIENCE

· Bachelor’s degree required

· 3-5 years in successful track record in business development/e-commerce sales required.

· Familiarity with CRM platforms.

· Must be a closer, ability to negotiate deals.

· Must be self-motivated, can-do attitude, proactive and ambitious.

· Ability to build rapport and use upselling techniques.

· Proficient with MS Office (Advanced Excel required).

· Strong organizational skills, ability to multi-task and must be able to work under pressure.

· Must be results-oriented and able to work both independently and in a team environment.

· Position may require overtime, weekends and/or holiday hours as needed.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Abbyson provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Abbyson complies with applicable state and local laws governing non-discrimination in employment in every location in which the company operates. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Type: Full-time

Company Description

For over 30 years Abbyson has taken great pride in being a family-based home furnishings brand that continually redefines itself through modern-day living. Our strategically aligned, full-spectrum business model and operations allows us to fully service major online furniture retailers and the core audience that is driving today's market. We understand the modern furniture buyer and consumer on a deeper level as well as have a keen eye on the popular trends that are driving online traffic and furniture sales. That's why our mission has always been to help them bring their homes to life with quality furniture at unbeatable prices. We believe that talent is defined by the collective behavior of each and every individual that makes this company great. Abbyson takes pride in hiring world-class, diverse talent and offering competitive total compensation packages. Compensation includes, but is not limited to, cash compensation through annual bonus structure, comprehensive medical benefits, employer-sponsored retirement plans, generous time off and fun cultural activities throughout the year.