Job Description

$16.50 PER HOUR Evening shifts needed: MON - FRI: 11:30 A.M. TO 8:15 P.M. Occasional Saturday (every other month)

Currently seeking Customer Service Representative to join the team in Middle River MD. The Customer Service Representative interacts with customers to provide information in response to inquiries, able to provide excellent customer service and a pleasant experience.

RESPONSIBILITIES OF CUSTOMER SERVICE REPRESENTATIVE

• Handle incoming customer inquiries
• Determining the cause of the call and find solution
• Process transaction and payments
• Expedite correction or adjustment; following up to ensure resolution
• Maintains customer records by updating account information and document details
• Maintain high professionalism, quality, and adherence to company polices

QUALIFICATIONS OF CUSTOMER SERVICE REPRESENTATIVE

• Active listening skills
• Exceptional interpersonal and rapport building skills
• Friendly and pleasant manner
• Strong communication, both written and verbal
• Adaptability and flexibility
• Problem solving skills

BENEFITS OF CUSTOMER SERVICE REPRESENTATIVE

• Paid training and 6 paid holidays
• Vision and Dental
• Mon-Fri schedule with occasional Saturday
• Bonus
• New Facility

REQUIREMENTS OF CUSTOMER SERVICE REPRESENTATIVE

• Must be 18 or older and possess HS Diploma or GED
• Ability to meet strict attendance guidelines
• Pass a drug test and criminal background check

Company Description

Abel Personnel, a family-owned company since 1969, is one of the oldest staffing firms in Central Pennsylvania. With locations in Lemoyne and Harrisburg, the firm provides a comprehensive range of flexible staffing, placement, and recruitment services across a wide variety of industries and job markets. Divisions of Abel Personnel include A+ Teachers, Abel Executives, Abel Staffing, and Abel Temps. Personal attention to both our clients and candidates helps us achieve the best matching of people with positions. In addition to the position above, our clients are seeking to fill many positions including: clerical, administrative, accounting, human resources, sales, substitute teaching, nurses, and more! Abel Personnel, Inc. is an equal opportunity employer with a policy that provides equal employment opportunity for applicants and employees regardless of race, color, religion, disability, gender, age, national origin, sexual orientation, gender identity, marital status, pregnancy, veteran status, or any other classification protected by law. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, reassignment, layoff, discharge, education, training and all other conditions of employment.