Job Description

Responsibilities of a T &D Manager include:

• Develop training and development programs and objectives
• Train, mentor and coach managers, supervisors and other volunteers involved in the developmental efforts of others
• Oversee the Training & Development Department
• Assess company-wide developmental needs to drive training initiatives, and identify and arrange suitable training solutions to improve the productivity of the organization’s volunteers
• Actively search, creatively design and implement effective methods to educate and enhance performance of the organization’s volunteers
• Attend weekly management and monthly brainstorming meetings, organizational bi-weekly calls and conduct team bi-weekly calls to provide project updates
• Conduct interviews for T&D Department in conjunction with Human Resources
• Develop effective and engaging training materials that utilize a variety of media
• Research learning and performance software compatible with the non-profit environment and provide solutions for improving existing software as applicable
• Conduct follow-up studies on completed training materials to evaluate and measure the effectiveness of the product(s) produced by T&D
• Exemplify the desired culture and philosophies of ARO in alignment with its values of compassion, empathy, expertise, confidentiality, integrity, enlightenment, courage, and loyalty
• Work effectively & efficiently individually and in collaboration as a member of a team

Qualifications

Here’s what we’re looking for:

• Bachelor's degree or equivalent work experience within human resources or relevant field of study
• Certified Professional in Learning and Performance (CPLP) credential preferred
• SHRM Certified Professional (SHRM-CP) or equivalent preferred
• Experiential knowledge of implementing employee development programs
• Effective leadership skills to ensure projects, initiatives or other work functions are performed successfully
• Strong interpersonal, communication and presentation skills
• Willingness to coach and be coached
• Working knowledge with a variety of multimedia training platforms and methods
• Ability to evaluate and research training options and alternatives
• Working knowledge of Zoom meetings, Slack and Asana preferred
• Adept with a variety of multimedia training tools and methods
• Ability to design and implement effective training and development materials
• Must be available to volunteer 15+ hours a week

Additional Information

About Abuse Refuge Org:

ARO is a nonprofit 501(c)(3) and we focus our best efforts and practices to assist and help those abused within 13 major areas of abuse, to include but is not limited to: Sexual, Physical, Narcissistic, Psychological, Financial, Bullying, Spousal, Cyber, Child, Elderly, Work Place, Isolation and Self-abuse. To learn more about our mission, go to http://GoARO.org

ARO is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We support the LGBTQ-IA+ community and the disabled communities.

For more about our hiring practices, please refer to:

Human Resources – Abuse Refuge Org