Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Job description:
Position Overview
Academic Advisor at Novel Prep plays a vital role in supporting student achievement while fostering strong partnerships with families. This position combines academic counseling, student success planning, and relationship-based enrollment support. The Advisor works closely with Mandarin-speaking families to deliver culturally responsive guidance, develop individualized academic strategies, and contribute to student retention and program growth.
Key Responsibilities
Provide comprehensive academic counseling to students and parents, helping them navigate educational planning, skill development, and college preparation.
Conduct initial consultations to assess academic history, strengths, and goals
Design customized learning plans and course pathways
Guide families through short- and long-term academic decision-making
Support students in building effective study habits and educational confidence
Ensure students remain on track toward their objectives through ongoing evaluation and proactive support.
Review academic progress and performance metrics regularly
Identify obstacles to learning and recommend appropriate interventions
Partner with instructors and staff to coordinate academic resources
Adjust plans as needed to optimize outcomes
Contribute to organizational growth by delivering a high level of service to both prospective and current families.
Lead consultations for new families to introduce programs and services
Support enrollment conversations and program matching
Manage renewals and maintain strong retention rates
Suggest enrichment opportunities and additional services aligned with student needs
Build lasting relationships that encourage referrals and continued engagement
Maintain clear, timely, and professional communication to ensure families stay informed and supported.
Provide regular updates on student progress
Document advising interactions and maintain organized records
Prepare reports and follow-up summaries
Address questions and concerns promptly and courteously
Uphold high professional standards while continuing to strengthen advising expertise.
Stay current on academic trends, college admissions processes, and counseling best practices
Participate in training and skill development initiatives
Follow company policies regarding confidentiality, ethics, and professionalism
Required Qualifications
Bachelor’s degree in Education, Counseling, Business, or a related discipline
1–2 years of experience in academic advising, student services, counseling, or consultative sales
Strong relationship-building and communication skills
Ability to work effectively with diverse families and cultural backgrounds
Detail-oriented with strong organizational abilities
Job Type: Full-time