About us: We offer an integrated mix of market research, strategy, dedication, and innovation. By utilizing the right market appraoch and personalized marketing strategies, we build relationships with customers that leads to qualified purchases.Job Description: We are looking to hire an Office Assistant to join our team. An Office Assistant is primarily responsible for supporting the facility needs of the company including reception, housekeeping, clerical, and basic maintenance duties. This position entails the ability to maintain a positive, professional manner in a demanding and varied office environment. In this role, you will interact with all levels of staff to ensure a productive and functioning environment.

Responsibilities:

Assists in maintaining a professional front desk and reception area.

Interact with customers by telephone or in-person to provide information about us and rectify concerns.

Responsible for greeting and serving all guests courteously and professionally.

Report all equipment issues and maintenance issues, known safety hazards, or unsafe practices and procedures to the supervisor immediately.

Attend all scheduled team meetings and brings suggestions for improvement.

Promptly ensure that customer requests are addressed professionally and thoroughly by telephone, e-mail, and face-to-face meetings.

Providing excellent service to members/ guests by answering phone calls, setting appointments, greeting members/ guests upon arrival, and selling memberships.

Check to ensure that appropriate changes have been made to address the customer's issues.

Qualifications

Exceptional ability to create a welcoming environment.

Formal qualification in office administration, secretarial work, or related training.

Experience in answering and screening calls, as well as scheduling appointments.

Experience working with word processing, spreadsheets, and emails, including Microsoft Word, Excel, and Outlook Express.

Working knowledge of printers, copiers, scanners, and fax machines.

Excellent interpersonal and communication skills.

Proficiency in appointments scheduling and call forwarding systems, such as Resource Guru and AVOXI.

Ability to observe business etiquette and maintain a professional appearance.