Do you have amazing customer service skills and love helping others? Would you like to work for a growing company with advancement opportunities? If so, then please submit your resume to apply for our Medical Receptionist position in our Knightdale and Clayton, NC clinics!

THIS POSITION IS PART-TIME MONDAY-FRIDAY.

Exercise experience and knowledge is not required but would be a big plus so they candidate can function well both at the desk and in the gym area with physical therapist. 

ESSENTIAL JOB QUALIFICATIONS:

•A friendly, empathetic, enthusiastic, positive team player who is the first impression of ACCESS. They must possess excellent communication skills, consistently exceed customer expectations, and make the team's success their priority.

•An organized, responsible, detail oriented individual who is accountable for taking in new patients and ensuring all of their appointments are appropriately scheduled, authorizations/reevaluations received and copays collected to ensure payment.

•A confident, good listener who communicates the value of physical therapy and actively grows the business by looking for, and recognizing, opportunities to initiate and obtain referrals.

•A sincere, flexible individual, who supports the therapists, is a liaison between the therapists and the patients; and assists in maintaining a clean, professional environment.

ASSIGNED RESPONSIBILITIES OR DUTIES: 

•Greeting all patients and directing them to appropriate area or staff. 

•Operating a central telephone console or multi-line system to receive and route calls. 

•Daily duties include scheduling appointments and initial evaluations, taking initial intake information, typing, faxing documents electronically.

•Collecting co-payments and wellness store purchases, calling patients who have missed appointments.

•Administrative duties to include: calling insurance companies to verify benefits and request authorizations, printing of medical records as requested, welcome letters to new patients and MDs, thank you letters to MDs, updating physicians and new patients in the referral database, running frequency reports weekly in the scheduler and any other tasks assigned to he/she by the director. 

•Assisting therapists with laundry, escorting patients into gym, making sure patients are comfortable.

•Set up and clean up for patient sessions.

•Asking questions to determine the customers' needs, and directing customers/visitors to the appropriate staff.

THIS POSITION MAY REQUIRE EXPERIENCE:

•Operating a multi-line telephone system

•Accessing data using a computerized records system

•Making change and cashiering

•Seating for long periods of time and lifting up to 30 pounds

Formal/unique Employee Recognition Program: We love to reward and show appreciation for a job well done!

If you are enthusiastic about your profession and are looking to progress your career with a growing, dynamic company, please apply through this portal. Questions, call the Human Resource Office at  (845) 636-4344.

WE ARE PROUD TO HAVE BEEN NAMED ONE OF THE BEST COMPANIES TO WORK FOR IN NY IN 2011, 2013, 2015, 2017 & 2019.

Please visit us online at www.accessptw.com for more information about our company.