Job Description

ROLE OVERVIEW  

The CHANGE MANAGEMENT & COMMUNICATIONS INTERN, Plymouth Meeting, reporting to the Director, Change Management & Communications, is responsible for helping facilitate change initiatives and supporting business as usual communications needs across Operations to drive organizational behavior and achieve business results.  

This is a fantastic opportunity to work at the center of an organization engaged in disrupting and reinventing healthcare.   As the Change Management & Communications Intern, you will have the opportunity to learn how to support and guide large scale change efforts with the Operations division of a company undergoing significant growth.   We are a small team comprising a Vice President, Director and Operations & Communications Lead.  We are dedicated and professional but believe in the power of creativity in driving engagement across the operations organization.  The CM & Communications Intern will have the opportunity to apply their learning and hone their skills in change management, strategic communications, project management and more.  The CM & Comms Intern will have the opportunity to learn how to project manage discrete initiatives that contribute to transformation what is involved in managing changes in a growing organization and how to create a strategic communications campaign. The CM & Comms Intern will have the unique opportunity to contribute substantially to each of these areas.      A DAY IN THE LIFE… 

• Learn best practices and draft tactical deliverables outlined the CM & Comms plan to drive engagement and ownership of the strategy culture and other priorities.  Examples include, town hall content, talking points, articles and summaries.  

• Help drive planning, preparation and delivery of annual leadership development summit.   

• Learn about and support change management workshops around various change initiatives.   

• Participate in communications and change management planning sessions and providing implementation recommendations.   

• Support meetings with leadership across Operations to gain an understanding of initiatives and help identify how to drive engagement and results of business objectives.  

• Develop articles supporting business as usual communications as well as initiative-specific communications.

Qualifications

WHAT WE ARE LOOKING FOR…  

• Currently enrolled full time at an accredited college or university with a focus in communications or organizational psychology background.   
• Familiarity with project management approaches.  
• Familiarity with change management approaches.  
• Ability to balance competing priorities. 
• Strong analytical and problem-solving skills.  
• Excellent written and verbal communication skills. 
• Proficiency with Microsoft Office products.  
• Ability to work independently as well as in a team-oriented environment. 
• Effective at working with a co-located team across multiple time zones.  
• And finally, the right candidate will possess an outgoing, collaborative and get-it-done personality.

Additional Information

WHAT IS IMPORTANT TO US

Creating an enduring company that is hyper-focused on our culture and making a meaningful impact in the lives of our employees, members and customers. The secret to our success is:

WE FIND JOY AND PURPOSE IN SERVING OTHERS Making a difference in our members’ and customers’ lives is what we do.  Even when it’s hard, we do the right thing for the right reasons. WE ROLL UP OUR SLEEVES AND GET STUFF DONE Results motivate us. And we aren't afraid of the hard work or tough decisions needed to get us there. WE ARE STRONG INDIVIDUALLY AND TOGETHER, WE’RE POWERFUL Trusting in our colleagues and embracing their different backgrounds and experiences enable us to solve tough problems in creative ways, having fun along the way. WE’RE BOLDLY AND RELENTLESSLY REINVENTING HEALTHCARE We're curious and act big -- not afraid to knock down barriers or take calculated risks to change the world, one person at a time. 

All your information will be kept confidential according to EEO guidelines.