Job Description

The candidate will provide technical expertise for the Collaboration & Mobility team's ongoing efforts to reduce technical debt and develop / implement the O365 components of the Microsoft strategy. This resource may also assist with operational workload to free up internal resources to focus on strategic initiatives. This will help standardize, secure, and modernize the O365 environment. The team has already identified 600 tasks that will need to be prioritized and completed in relation to the strategy. This resource will assist with Microsoft change management to evaluate, recommend, and implement changes related to changes announced by Microsoft. They will also need to have technical writing skills to assist with the consolidation, standardization, and development of new process documentation.   

The candidate must be able to perform the following duties:

• Working knowledge of Active Directory, Azure Active Directory, Exchange Online, and Microsoft Office 365 
• Experience in designing, implementing and troubleshooting automation scripts. 
• Ability to analyze systems and procedures, to write and revise standards and procedures, and communicate effectively.
• Knowledge of IT operations, responsibilities, workflow processes, and procedures to resolve most issues and work orders independently.
• Good analytical and communication skills, sound judgment, and the ability to work effectively with users and other IT teams.
• Must be able to work in a fast-paced environment and handle multiple tasks simultaneously.

Qualifications

REQUIRED SKILLS (candidate must meet the min requirement in year of experience and clearly show on resume to be considered for position)

• 7 yrs experience in the Information Technology industry
• 4 yrs experience in IT Infrastructure and System Services environments and projects
• 4 yrs experience with Office 365 Administration
• 4 yrs experience with Office 365 administration skills
• 2 yrs experience certified as an M365 expert with specialization in at least one area (Teams, SPO/Skype, Exchange, Security)

Additional Information

• The primary work location will be 701 W 51st St, Austin, TX 78751.
• THE WORKER MAY BE REQUIRED TO WORK REMOTELY AT HHSC DISCRETION, UP TO 100 PERCENT OF THE TIME.
• THE WORKER WILL BE REQUIRED TO WORK OUTSIDE THE NORMAL BUSINESS HOURS ON WEEKENDS, EVENINGS AND HOLIDAYS, AS REQUESTED. PAYMENT FOR WORK OVER 40 HOURS WILL BE AT THE HOURLY RATE QUOTED AND MUST BE COORDINATED AND PRE-APPROVED THROUGH THE AGENCY.
• CANDIDATE MUST BE AUTHORIZE TO WORK IN US AND MUST BE ABLE TO PASS A SECURITY BACKGROUND CHECK.